Paula Hawley
Wendell,NC
Summary
Strong communication skills with solid background in leading warehouse operations. Managed inventory control and optimized workflow to enhance efficiency. Demonstrated leadership and problem-solving skills in high-pressure environments.
Overview
33
33
years of professional experience
Work History
Warehouse Lead
Shred-Tech USA,LLC
01.2008 - 09.2024
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Coordinated with purchasing department to maintain optimal stock levels, avoiding overstocks or shortages that could impact operations.
- Implemented quality control measures to ensure products met company standards before shipment to customers.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Prepared and checked outbound shipments for accuracy.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Received new stock and input values into computer system.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Checked product levels and recommended new purchases.
- Reduced errors in shipped orders with thorough quality checks and proper documentation.
- Established clear communication channels within the team to facilitate smooth information flow regarding order statuses.
- Streamlined shipping operations for faster order fulfillment and better customer satisfaction.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Coordinated with logistics providers to ensure timely delivery of products while minimizing costs.
Shipping and Receiving Manager
Delta Consolidated Corporation
01.1992 - 12.2006
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
- Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
- Negotiated more favorable shipping rates with carriers, contributing to cost savings without compromising service quality.
- Conducted comprehensive audits of shipping and receiving processes, identifying and rectifying inefficiencies.
- Streamlined inventory management practices, leading to more accurate and real-time tracking system.
- Coordinated with transportation providers to ensure timely pick-ups and deliveries, improving customer satisfaction with reliable service.
Education
Sociology
Fayetteville State University
Fayetteville, NCSkills
- Shipping and receiving
- Materials transportation
- Dependable and reliable
- Cycle counting
- Materials management experience
Timeline
Warehouse Lead
Shred-Tech USA,LLC
01.2008 - 09.2024
Shipping and Receiving Manager
Delta Consolidated Corporation
01.1992 - 12.2006
Sociology
Fayetteville State University
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