PAULA HIDALGO
Summary
Highly organized, detail-oriented Payroll & Benefits professional with 20+ years experience in multi-state, multi-location payroll (including taxes, filings, reporting, and compliance), as well as Benefits and Leave Administration. Strong managerial skills and equally comfortable working independently or as part of a successful team. Loyal, dedicated, hard worker known for being adaptable, resourceful and getting the job done - with a smile.
Overview
28
28
years of professional experience
Work History
Assistant Vice President
Mitsubishi UFJ Trust & Banking Corporation
New York, New York
04.2022 - Current
- Fully responsible for all local and expatriate payroll, including semi-monthly pay, taxes, reporting, garnishments, expense reimbursements and annual bonus and increases.
- Complete filings and uphold strict compliance with regulatory agencies, including Form 5500, ACA and EEOC.
- Supervise, train and mentor Lead Analyst. Allocate work assignments and tasks to comprehensively manage administrative work.
- Secretary of 401(k) Committee. Prepare and record meeting minutes and documented actions taken at committee meetings and special sessions.
- Increase efficiency by streamlining processes and implementing new software tools for branch.
- Forecast and settle payroll and benefits budget by analyzing historical trends and understanding personnel needs.
- Assure proper administration, processing and taxability of all fixed/voluntary Deductions and Benefit programs, including Health, Dental, Vision, 401K, Commuter, Disability, NY PFL and GTL.
- Maintain General Ledger system for payroll and benefits.
- Review, update and enhance policy and procedure manuals annually.
- Serve as Risk Manager for all payroll and benefits vendors, including reviewing SOC reports and partnering with Legal to review and update MSAs and contracts.
- Reconcile payroll and benefits invoices and ensure timely payments.
Sr. Manager, Payroll & Benefits
Intra-Cellular Therapies
New York, NY
07.2021 - 02.2022
- Accomplished a PEO extraction: transitioned company's payroll system to a new ADP platform and moved all benefits (including Health, Life and Disability, FSA, HSA and Absence Management) to new vendors, including choosing vendors, creation of file feeds between vendors and ADP, three months of payroll system dual maintenance, and managing tax registrations. Supplied full benefits support during this transition, including direct benefit enrollments and Leave management.
- Fully responsible for company's multi-state, semi-monthly payroll processing, including maintaining HRIS, compliance, auditing and reporting, as well as all bonus and equity payrolls.
- Lead Open Enrollment efforts within ADP Workforce Now (WFN) platform.
- Successfully completed company's product launch expansion hiring of over 150 new employees during PEO extraction.
- Administered 401K plan.
- Educated Managers and employees on use of ADP WFN and provided customer service regarding payroll and benefits inquiries.
Payroll & Benefits Manager
Jimmy Choo USA
New York, NY
06.2017 - 06.2021
- Steered the conversion of payroll and time & attendance from one system to multiple platforms including ADP, Dayforce, and Workday.
- Executed entire US Executive, Corporate, Retail & Canadian payroll (Exempt, Non-exempt and Salaried Non-Exempt employees), including PTO, garnishments, bonuses, and all Year-End processing and reporting.
- Managed 401K Plans for US and Puerto Rico, including Non-Discrimination Testing and 5500 Filing, and Canada RRSP Plan.
- Responsible for all Benefits Administration for US & Canada, including Open Enrollment, with a comprehensive package including full Medical, Life Insurance, GTL, Disability, AD&D, and Commuter. Focus on employee engagement, cost management, and developing benefits as a tool to attract and retain talent.
- FMLA & Non-FMLA Leave Administration, with a focus on employee care as well as working with Legal to reduce company risk.
- Process all new hires, terminations and status changes.
- Handle Worker's Compensation claims.
- Moved the company from paper benefits handling and Open Enrollment to a digital benefits platform.
Payroll & Benefits Manager
L'Occitane
New York, NY
04.2015 - 05.2017
- Manage and process entire Executive & Corporate payroll, including import of time clock data, audit of all pay data (exempt & non-exempt employees), final review and transmission of file.
- Support Payroll Administrator and retail payroll processing (multi-state, 1400 employees in over 215 locations and growing).
- Serve as liaison between employees and Benefits TPA, and provide Benefits onboarding for corporate employees. Also, calculate and collect all payroll deductions for benefits, including arrears.
- Prepare biweekly GL and Productivity reports, and monthly Check Reconciliation reports.
- Complete all billing and reporting for payroll and benefits vendors.
- Supervise Payroll Administrator, Payroll Coordinator & File Clerk.
- Oversee all annual, quarterly, monthly and biweekly payroll and tax filings (federal, state and local) and resolve any discrepancies.
- Track and manage PTO.
Payroll Manager
Cache, Inc
New York, NY
04.1998 - 04.2015
- Manage and execute a bi-weekly, multi-state payroll, taxes and filings for a progressive retail company with 2300 + employees and high turnaround.
- Complete all Year-End payroll operations including W-2's and overseeing ADP's tax filings.
- Assure proper administration, processing and taxability of all fixed/voluntary Deductions and Benefit programs, including Health, Dental, Vision, 401K, Transitcheck, Short-term Disability, Voluntary Life and GTL.
- Prepare and submit annual Economic Census and EEOC filing, and required state wage notices and quarterly Worker's Comp returns.
- Work closely with HR and coordinate payroll policies and procedures, including I9 compliance and use of E-Verify as required by state law.
- Process monthly, quarterly and bi-annual sales and inventory bonuses, as well as discretionary executive bonuses.
- Prepare unemployment claims with the goal of reducing employer's cost, as well as all federal/state wage garnishments, levies and employment/income verifications in accordance with agency requirements.
- Develop management, audit reports and organizational charts to analyze employee performance, monitor salary costs, and assist HR/Benefits, Store Operations, and Inventory departments.
- Supervise Payroll Administrator & File Clerk
Payroll Supervisor
Long Island College Hospital
Brooklyn, NY
03.1996 - 03.1998
- Executed all payroll operations for entire hospital staff, including in-house paycheck printing, wage garnishments, and payments to voluntary deduction vendors and union dues.
- Prepared and submitted federal 940 and 941s, and all applicable federal and state filings.
- Supervised team of three Payroll Clerks.
Education
Bachelor of Fine Arts -
State University of New York At Fredonia
FredoniaSkills
- US & Canadian Payroll
- US & Canadian Benefits Administration
- UKG Payroll, HR & Business Intelligence
- ADP Workforce Now, HRB & ADP Reporting
- Dayforce Payroll and Time & Attendance
- Workday
- FMLA & Non-FMLA Leave Administration
- Worker's Comp Management
- E-Verify & I9 Compliance
- Microsoft proficient - Excel, Word & Outlook
- Excellent interpersonal (written & oral) skills
- Superior customer service
- Strict confidentiality of payroll and HR data
Community Service
HOPE worldwide Volunteer Leader & Administrator
Certified Red Cross Volunteer
Timeline
Assistant Vice President
Mitsubishi UFJ Trust & Banking Corporation
04.2022 - Current
Sr. Manager, Payroll & Benefits
Intra-Cellular Therapies
07.2021 - 02.2022
Payroll & Benefits Manager
Jimmy Choo USA
06.2017 - 06.2021
Payroll & Benefits Manager
L'Occitane
04.2015 - 05.2017
Payroll Manager
Cache, Inc
04.1998 - 04.2015
Payroll Supervisor
Long Island College Hospital
03.1996 - 03.1998
Bachelor of Fine Arts -
State University of New York At Fredonia
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