Paula Hilley
Guntersville,AL
Summary
Proactive GenNext Coordinator with extensive experience in improving team productivity through effective communication and managing project timelines. Skilled in enhancing operational workflows, maintaining documentation systems, and fostering strategic collaborations. Known for driving cost savings, boosting employee morale, and ensuring compliance with industry standards.
Overview
19
19
years of professional experience
Work History
GenNext Coordinator
Aaron's
12.2020 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
Branch Manager
Regional Finance Corp
05.2016 - 12.2020
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
District Manager
Buddy's Home Furnishings ( RnB, LLC Dba )
07.2013 - 05.2016
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Regional Manager / Assistant Regional Manager
Aaron's Sales and Lease
11.2005 - 07.2013
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for numerous locations.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Increased regional sales by developing and executing targeted marketing strategies.
Education
No Degree -
Northeast State Community College
Powell, AL06-1990
High School Diploma -
Sylvania High School
Sylvania, AL05-1982
Skills
- Customer Service
- Work Planning and Prioritization
- Relationship Building
- Project Coordination
- Project Support
- Operations Management
- Best Practices Implementation
Timeline
GenNext Coordinator
Aaron's
12.2020 - Current
Branch Manager
Regional Finance Corp
05.2016 - 12.2020
District Manager
Buddy's Home Furnishings ( RnB, LLC Dba )
07.2013 - 05.2016
Regional Manager / Assistant Regional Manager
Aaron's Sales and Lease
11.2005 - 07.2013
No Degree -
Northeast State Community College
High School Diploma -
Sylvania High School
Similar Profiles
Jennifer BradfordJennifer Bradford
Sales Manager at Aaron'sSales Manager at Aaron's
Natasha NewsonNatasha Newson
Sales Manager at Aaron'sSales Manager at Aaron's
Jennifer WallaceJennifer Wallace
Accounts Manager at Aaron'sAccounts Manager at Aaron's