Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Hi, I’m
Paula Hoffer
Registered Nurse
Hawthorne,Wisconsin
Summary
Overview
13
years of professional experience
Work History
Essentia Health
Registered Nurse- Nurse Care Line
05.2018 - Current
Job overview
- Monitor patients' vital signs and oxygen levels to provide accurate information to physicians
- Call patients 24 hours after discharge to evaluate their conditions and address further treatments
- Refilled medications as appropriate per standing orders and signed off electronically to route to appropriate pharmacies.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
St. Luke's Hospital
Registered Nurse Labor and Delivery
02.2017 - 04.2018
Job overview
- Prepare and start IV's on patient's upon admission
- Collaborated with interdisciplinary teams to ensure optimal patient outcomes throughout the labor and delivery process.
- Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
- Accelerated recovery times by providing thorough instructions on self-care measures for both mother and newborn after discharge from the hospital.
- Assisted in emergency situations such as fetal distress, maternal hemorrhage, or neonatal resuscitation by following established protocols and working closely with fellow healthcare providers.
- Promoted breastfeeding success through early initiation, ongoing support, and lactation consultation referrals when needed.
- Assisted physicians in performing medical procedures such as epidurals, episiotomies, and cesarean sections.
- Monitored patient reactions after administering medications and IV therapies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
St. Luke's Hospital
Registered Nurse Behavioral Health
02.2016 - 04.2018
Job overview
- Assist patients with diagnoses such as bipolar disorder, eating disorders, conversion disorder, and borderline personality disorder
- Prepare and administer patients' medications per instructions from the psychiatrist.
- Improved patient outcomes by consistently providing high-quality, evidence-based nursing care to behavioral health patients.
- Contributed to a reduction in medication errors by diligently administering medications and monitoring for side effects.
- Collaborated closely with psychiatrists to ensure appropriate medication management based on individual patient needs.
- Delivered psychoeducation on mental health conditions, coping strategies, and relapse prevention methods to patients and their families.
- Provided therapeutic crisis intervention techniques when necessary to de-escalate potentially harmful situations involving patients or staff members.
- Established strong rapport with patients and families by listening empathetically, providing emotional support, and addressing concerns promptly.
- Actively participated in discharge planning meetings by collaborating with the multidisciplinary team members to create comprehensive aftercare plans for successful community reintegration.
- Facilitated group therapy sessions focused on topics such as stress management, emotion regulation, interpersonal effectiveness, and problem-solving skills.
Middle River Health & Rehab
Charge nurse/Registered nurse
01.2014 - 05.2018
Job overview
- Assess patient needs, apply direct care and promote comfort of the patient, hang and administer IV medications, administer tube feedings, insertion and care of catheters
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Community Care Connections
Registered Nurse Case Manager
01.2015 - 01.2016
Job overview
- Participate in the development and ongoing review and coordination of the member's plan of care
- Identify and coordinate clinical and functional supports needed for the member's health and safety.
- Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
- Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings.
Roadhouse Supper Club
Manager
08.2011 - 02.2015
Job overview
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Wisconsin Indianhead Technical College
Associate Degree in Nursing
University Overview
- Intermediate and Advanced Clinical Practice
- Nursing Clinical Transition
- Advanced Nursing Skills
- Complex Health Alterations 1 & 2
- Management and Professional Concepts
- Mental Health and Community Concepts
- Cardiac
- Neuro
- Pediatrics
- Birthing Center
- Med-Surg
- Mental Health Units
Skills
Vital signs monitoring
undefinedAffiliations
Affiliations
- Nursing Club Member-WITC May 2012-Dec. 2013
- Participated with Women Rock charity event in Duluth, MN
- Coordinated fundraising/donations in local areas including Safe Haven and St. Luke's NICU
- Volunteered in Medical Tent at Duluth's Inline Marathon
Licensure And Credentials
Licensure And Credentials
- Minnesota Board of Nursing, Registered Nurse, R223227-4
- Wisconsin Department of Safety and Professional Services, Registered Nurse, 199432-30
Timeline
Registered Nurse- Nurse Care Line
Essentia Health
05.2018 - Current
Registered Nurse Labor and Delivery
St. Luke's Hospital
02.2017 - 04.2018
Registered Nurse Behavioral Health
St. Luke's Hospital
02.2016 - 04.2018
Registered Nurse Case Manager
Community Care Connections
01.2015 - 01.2016
Charge nurse/Registered nurse
Middle River Health & Rehab
01.2014 - 05.2018
Manager
Roadhouse Supper Club
08.2011 - 02.2015
Wisconsin Indianhead Technical College
Associate Degree in Nursing
05.2013
Similar Profiles
Ben HessingBen Hessing
Physician Compensation Senior Manager at ESSENTIA HEALTHPhysician Compensation Senior Manager at ESSENTIA HEALTH
Kimberly HandKimberly Hand
Primary Care Nurse Practitioner at Essentia HealthPrimary Care Nurse Practitioner at Essentia Health
Daphne BrettDaphne Brett
Pre-Registration at Essentia HealthPre-Registration at Essentia Health
Sumia MuqadimSumia Muqadim
Nursing Assistant at Essentia HealthNursing Assistant at Essentia Health
Lori WilsonLori Wilson
General Manager/Customer Service/Bookkeeper at Stan's Industrial ManufacturingGeneral Manager/Customer Service/Bookkeeper at Stan's Industrial Manufacturing