Paula Hunter
Wake Forest,NC
Summary
Seasoned Payroll Specialist and Office Administrator with vast knowledge of preparing and submitting payroll-related reports. Comfortable with maintaining confidential and sensitive employee information to comply with payroll policies and procedures. Aptitude for problem-solving and thinks outside box to find creative solutions.
Overview
19
19
years of professional experience
Work History
Payroll Specialist
ARS of Raleigh
2 2023 - Current
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for 170 employees to comply with predetermined company guidelines.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Created new hire and termination documents for payroll.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Conducted new hire orientation.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Resolved payroll discrepancies quickly and successfully.
- Optimized workflow processes within the department to improve overall productivity while maintaining quality standards.
- Provided customer service to employees regarding payroll inquiries and issues.
- Provided detailed cost analysis reports to management highlighting areas of potential savings within the company's compensation structure.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Strengthened internal controls by developing and implementing comprehensive payroll policies and procedures.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Completed payroll accurately and timely to meet employee expectations.
- Developed and implemented payroll procedures to streamline workflow.
- Audited timesheets and payroll records for accuracy.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Processed timecards and payroll data for team of employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Assisted with recruitment and onboarding of new employees.
- Generated reports to track employee time and attendance.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Maintained strict confidentiality of all payroll information and records
- Managed payroll data entry and processing for 170 employees to comply with predetermined company guidelines
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication
Administrative Assistant and Mobility SME
ARS of Raleigh
03.2022 - 02.2023
- Provide remote and onsite technical assistance to aid branch employees with wireless devices, service, technology and troubleshooting support related to deployment and operational aspects
- First level support for all mobile devices
- Problem reporting and solving complicated problems to second level support
- Order and assign new devices to users
- Acts as link between end users and higher-level support
- Works with procurement staff to purchase hardware and software
- Install and update company software and hardware as needed
- Responding to hardware problems, updating system software and tracking the data and communications used on their network
- Implement security measures
- Fleet management involving branch master vehicle log, notify department managers of upcoming tag expiration of registration and tags, manage renewals and weekly fuel usage reports
- Assist accounting department with full process of vendor set up, issuing client refunds and vendor payments, receive customer payments, record payment and make daily bank deposit
- Assist HR manager with new hire documentation, orientation meetings and other HR related duties as needed.
Corporate Receptionist
The Sunrock Group
07.2018 - 01.2022
- Responsibilities include providing support to the accounting and sales teams, as well as office management
- Additional clerical functions as assigned to ensure efficient operation of the office
- Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries in a professional and welcoming manner
- Cost-effectively monitors and orders office supplies as required, maintains office supplies inventory by routinely checking stock and anticipating needed supplies, evaluates new office products, verifies receipt of supplies
- Updates company calendar by planning and scheduling conference rooms, training center, on-site meetings, visitors, trainings, conferences, teleconferences, and travel as requested
- Coordinates local office events
- Coordinates materials for meetings and training sessions and other activities of the organization
- Manage all postal needs including mailing of invoices through United States Postal Service, ship packages FED Ex or UPS
- Create and process PO’s with in Vista for items such as office supplies, office furniture, advertising items, employee clothing items and outside vendor purchases
- Ensure the appropriate general ledger accounts are charged and documentation is made
- Maintain vendor relationship and confirm payments are made with in vendor terms.
Senior Account Executive
Party Reflections
10.2010 - 02.2018
- Responsible for sales of corporate, social, and walk in event planning sales
- Responsible for achieving revenue, sales goals and increasing sales through new and repeat business, contract negotiation, and follow through of all new and repeat business
- Familiar with a variety of the event industries concepts, practices, and procedures
- Relies on experience and judgment to plan and accomplish goals
- Oversee planning of event set-up, design and décor (tents, tables, chairs, linens, china, glassware, flatware, staging, and dance floors) for customers such as brides, universities, churches, country clubs, hotels, corporations, etc
- Created event layouts using CAD program
- Maintain positive relationships with current customers
- Assist in keeping visual marketing tools and social media current
- Assist with linen buying process, selection of new trends, and aesthetically appealing fabrics.
Event Consultant-Sales
Special Events
07.2005 - 08.2010
- Assisted with planning of event set-up, design and décor (tents, tables, chairs, linens, china, glassware, flatware, staging, and dance floors) for customers such as brides, universities, churches, country clubs, hotels, corporations, etc
- Maintained positive relationships with current customers
- Conducted research and assisted with sales calls to seek new clients
- Maintained and updated marketing tools such as newsletters and website
- Completed daily invoicing for following day deliveries
- Assisted with collection of order payments and other accounting duties.
Skills
Solid organizational and planning skills; ability to multi-task; attention to detail; productive without compromising quality
Knowledgeable in computed payroll systems with the ability to handle detail oriented assignments
Knowledge and experience- UltiPro/Workforce Management
Professional demeanor, dependable, and able to maintain confidential information
Reliable, organized, excellent attention to detail
Solid ability to learn quickly, solve complex problems with simple solutions and generate innovative ideas in order to improve the business
Good administrative and organizational skills with excellent attention to detail
Strong attention to detail
Solid ability to sort information and data in alphabetic, numerical and chronological order
Payroll Processing
Payroll Administration
Payroll Auditing
New hire processing
Time sheet review
Data Reconciliation
Meeting deadlines
Employee Relations
Audit Support
Collaborative team member
Policy Adherence
Record-keeping
Self Motivation
Team building
Timeline
Administrative Assistant and Mobility SME
ARS of Raleigh
03.2022 - 02.2023
Corporate Receptionist
The Sunrock Group
07.2018 - 01.2022
Senior Account Executive
Party Reflections
10.2010 - 02.2018
Event Consultant-Sales
Special Events
07.2005 - 08.2010
Payroll Specialist
ARS of Raleigh
2 2023 - Current
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