Paula Ilochi
Houston,TX
Summary
Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content. Seasoned Senior Instructional Designer with comprehensive background in developing and implementing complex learning programs. Brings strength in designing engaging, learner-centric curriculum while incorporating the latest educational technology tools. Consistently delivers high-quality instructional materials that enhance learning experiences and improve performance outcomes. Demonstrates strong leadership qualities and collaborative skills, fostering productive relationships with stakeholders.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Instructional Designer- Freelance
Point B
Remote
11.2024 - Current
- Assess training objectives through consultation with subject matter professionals.
- Craft content that increases engagement and knowledge retention.
- Revise programs to boost performance quality.
- Maintain up-to-date knowledge of industry trends and best practices in instructional design and eLearning.
- Execute new instructional strategies aligning with company targets.
Senior Technical Writer - Freelance
Insight Global
Boston, MA
01.2021 - Current
- Develop outlines, storyboards, instructional and training tools, and strategies in collaboration with cross-functional teams using Google Workspace and Asana
- Create technical documentation and lead curriculum development for K-12 ELA and Math instructors and participants
- Script storyboard content in collaboration with the design team utilizing Articulate Storyline 360 and upload to LMS
Adjunct Professor
Prince George's Community College
Largo, MD
01.2014 - Current
- Analyze data and develop detailed web-based, computer-based, and instructor lead courses applying information mapping concepts
- Designs 8+ interactive-based e-learning courses, practical training, and curriculums for over 1,000 adult learners utilizing Canva
- Maintain technical documentation on collaborative content management systems
Senior Technical Writer- Freelance
Tilak Learning Group
Boston, MA
01.2022 - 09.2024
- Develop error-free interactive instructor-led training materials and web-based training content using Articulate Storyline 360 and Vyond
- Create user manuals, installation guides, and supplemental training materials for pharmaceutical instructors using MadCap Flare
- Collaborate with design teams to develop storyboard content by applying information mapping concepts via Monday.com
Implementation Facilitator
Mind Education
Houston, TX
01.2023 - 01.2024
- Utilized Salesforce to onboard school district staff and tracked completion status via Trello
- Created, edited, and delivered 30+ Salesforce trainings
Senior Technical Writer
MRCC Solutions
Billerica, MA
01.2020 - 01.2021
- Developed 20+ web-based adult learning course content with learning objectives, eight-module storyboards, and knowledge checks using Bloom's Taxonomy
- Conducted text mapping/alignment verification, identified gaps, prearranged material, and completed writing assignments in compliance with set standards while ensuring flow, clarity, conciseness, style, and terminology
- Spearheaded the preparation and execution of the evaluation of tools through online formats, including beta and pilot testing steered curriculum development
Project Manager
Department of Defense-United States Army
Wahiawā, HI
01.2017 - 01.2020
- Developed and maintained high-quality technical documentation, including standard operating procedures (SOPs), training manuals, and operational guidelines for military personnel and leadership
- Worked closely with subject matter experts (SMEs) from law enforcement, medical, and legal departments to collect and structure technical content for military-specific applications
- Created and delivered over 40 hours of training modules and briefings, focusing on crisis intervention, domestic violence prevention, and safety planning
- Enhanced efficiency in curriculum development by streamlining training materials and implementing process improvements that reduced development time
Technical Writer
Human Solutions, Inc.
Washington, DC
01.2015 - 01.2017
- Designed, wrote, and edited Site Specific Engineering Plans (SSEPs) for the Federal Aviation Administration using MadCap Flare
- Supported C-suite leadership by composing and amending all documented SEO-friendly communications for the FAA directorate
- Developed Standard Operating Procedures (SOPs) and concepts of Operation (CONOPs) for 100+ engineering staff and cross-functional teams
Technical Writer
ICF International
Rockville, MD
01.2011 - 01.2015
- Authored technical training guides, project documentation, and proposals supporting CDC and NIH research initiatives, including the CEIRS program
- Collaborated with scientists, SMEs, and stakeholders to create technical documentation and training materials for web-based systems, ensuring compliance with industry standards
- Developed single-source documentation processes, integrating JIRA and Confluence to manage updates, corrections, and additions efficiently
- Composed and edited SOPs, operational plans, and knowledge base articles to support cross-functional teams, streamlining project management and customer service operations
- Conducted content quality assurance, troubleshooting issues, and providing consistent updates across documentation systems to support multiple ongoing projects
Education
Master's Degree - Public Health
University of Pittsburgh
Pittsburgh, PA01.2022
Bachelor of Arts - English Writing & Sociology
University of Pittsburgh
Pittsburgh05.2007
Skills
- Articulate Storyline 360
- Style Guide Creation
- Jira
- SaaS
- Content Creation
- Curriculum Development
- Data Analysis
- Proof Reading
- Technical Writing
- Version Control
- G-Suite
- LMS
- MadCap Flare
- Salesforce
- SharePoint
Certification
Create eLearning Courses in Articulate Storyline 360, UDemy, 06/01/22
Timeline
Senior Instructional Designer- Freelance
Point B
11.2024 - Current
Implementation Facilitator
Mind Education
01.2023 - 01.2024
Senior Technical Writer- Freelance
Tilak Learning Group
01.2022 - 09.2024
Senior Technical Writer - Freelance
Insight Global
01.2021 - Current
Senior Technical Writer
MRCC Solutions
01.2020 - 01.2021
Project Manager
Department of Defense-United States Army
01.2017 - 01.2020
Technical Writer
Human Solutions, Inc.
01.2015 - 01.2017
Adjunct Professor
Prince George's Community College
01.2014 - Current
Technical Writer
ICF International
01.2011 - 01.2015
Master's Degree - Public Health
University of Pittsburgh
Bachelor of Arts - English Writing & Sociology
University of Pittsburgh
Similar Profiles
Lisa HochbergLisa Hochberg
Resource Management Lead at Point BResource Management Lead at Point B
JOHN REAVESJOHN REAVES
Managing Consultant at Point BManaging Consultant at Point B
G. Cameron CaldwellG. Cameron Caldwell
Integrated Release Manager at Point BIntegrated Release Manager at Point B