Paula Jarvis
Montrose,GA
Summary
Customer Service over 20 years experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
24
24
years of professional experience
Work History
Merchandiser
Designer Greeting
10.2023 - 05.2025
- Putting out product orders.
- Submitting new orders on our website.
- Putting up and taking down holiday cards using plan-o-gorder.
- Processing card returns after the holiday.
- Manage inventory and ensure products are displayed correctly and in accordance with company standards
Master Merchandiser
Driveline Retail Merchandising
Dublin, GA
10.2020 - 05.2022
- Develop and implement innovative merchandising strategies to increase sales and maximize brand visibility.
- Train and mentor the merchandising team to ensure consistent execution of merchandising strategies.
- Conduct regular store visits to evaluate merchandising effectiveness, and provide feedback for improvement.
- Conduct regular audits and inspections to ensure compliance with merchandising standards and guidelines
- Coordinate with store managers to identify merchandising needs and plan accordingly
- Examined, selected and purchased merchandise consistent with specification requirements.
Cashier
Dollar General
Butler, GA
03.2018 - 11.2018
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner, resolving customer complaints, and ensuring customer satisfaction.
- Accurately process customer transactions, including cash, checks, and credit card payments, while following all cash handling procedures, and maintaining a high level of accuracy.
- Maintain a clean and organized cashier workspace, including regular cleaning of the cash register, countertops, and the surrounding area.
- Promote and upsell products to customers to increase sales revenue.
- Assist in training new cashiers on cash handling procedures, customer service techniques, and store policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Labor
Ray's Paint and Body Shop
Reynolds, GA
08.2016 - 11.2017
- Collaborate with other team members to optimize workflow and increase productivity
- Maintaining a clean and organized work area to ensure a safe and efficient working environment.
- Maintaining inventory of supplies and notifying the supervisor when stocks are low or need to be replenished
- Ensure the proper handling and disposal of hazardous materials according to regulatory guidelines
- Assist in maintaining a record of customer complaints and feedback to identify areas for improvement and enhance customer satisfaction
Manager
Family Dollar
Butler, GA
04.2010 - 05.2013
- Develop and implement strategies to increase store sales and customer satisfaction.
- Manage and track inventory to ensure adequate stock levels, and minimize loss due to theft or damage.
- Recruit, hire, and train qualified, motivated employees to ensure excellent customer service and maximize sales opportunities.
- Oversee and optimize store layout and product placement to maximize sales and improve the customer shopping experience.
- Create and execute promotional campaigns to increase customer traffic and sales.
Service Rep
LabCorp
Anniston, AL
07.2004 - 08.2005
- Responsible for ensuring medical records, specimens and other medical information or items are safely transported between hospitals and labs.
- Taken item and delivery instructions from facility and ensure that it is well understood.
- Ensured medical records, images or specimens are properly loaded and secured in van.
- Assured that all corresponding documentation is available with each item.
- Checked documentation to ensure credibility and conformity.
- Charted out best possible route to the destination keeping traffic and mileage in mind.
- Drived van to designated facility to deliver or pick up items, while constantly meeting delivery deadlines.
Kennel Tech
Anniston Animal Hospital
Anniston, AL
08.2001 - 01.2004
- Providing all clients, staff, and volunteers with courteous, professional, and prompt customer service regardless of circumstances.
- Assisting with daily animal care and cleaning that includes the removal of animal waste and sanitization of the animal holding area with appropriate chemicals.
- Performing multiple tasks in a high-stress, emotionally charged environment
- Administered food and medication as indicated by owners and veterinarian to dogs when needed.
- Sterilized all surgery equipment, did laundry, clean and mop hospital, and assisted nurses and doctors with anything they needed.
- Monitored animals' recovering from surgery and notified veterinarians of any changes.
Education
Diploma -
Penn Foster High School
01.2002
Skills
- Teamwork
- Leadership
- Problem-solving
- Attention to detail
- Flexibility
- Communication skills
- Critical thinking
- Computer
- Windows, Microsoft
- Customer relationship management
- Multitasking Abilities
Timeline
Merchandiser
Designer Greeting
10.2023 - 05.2025
Master Merchandiser
Driveline Retail Merchandising
10.2020 - 05.2022
Cashier
Dollar General
03.2018 - 11.2018
Labor
Ray's Paint and Body Shop
08.2016 - 11.2017
Manager
Family Dollar
04.2010 - 05.2013
Service Rep
LabCorp
07.2004 - 08.2005
Kennel Tech
Anniston Animal Hospital
08.2001 - 01.2004
Diploma -
Penn Foster High School