PAULA JENKINS
Leesburg,VA
Summary
Enthusiastic and detail-oriented with over 15 years of experience within a retail and sales environment, from front-end, registers, and customer support to administrative and housekeeping duties. Recognized for strong organizational and interfacing abilities, and experienced in managing and de-escalating customer issues.
Overview
29
29
years of professional experience
Work History
Substitute Teacher /School Cafeteria Worker
Lcps
Leesburg, VA
09.2023 - 08.2024
- Maintained a safe learning environment by enforcing school rules and regulations.
- Maintained accurate records of student attendance and performance.
- Monitored student progress and provided feedback for improvement.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Stocked service stations with ice, napkins and straws.
Certified Teacher Assistant
Lcps
Leesburg, VA
09.2021 - 08.2023
- Monitored student behavior in the classroom and intervened when necessary.
- Assisted with grading tests, papers, and other assessments.
- Collaborated with teachers to develop lesson plans that meet state standards for educational content and achievement levels.
- Provided guidance to students on classroom assignments and activities.
- Assisted teachers in preparing and organizing instructional materials, including textbooks and handouts.
- Maintained a safe learning environment for all students by adhering to safety protocols and procedures.
- Distributed and collected tests and homework to prepare for grading by head teacher.
Sales Associate Cashier
Ross Department Store
Winchester, VA
10.2012 - 06.2013
- Assisted an average of 40 customers per day with item recommendations, general product inquiries, and product location
- Directed customers to appropriate store sections and maintained a thorough knowledge of store merchandise
- Provided efficient customer checkout transactions and processed cash, credit, and check payments as tendered
- Maintain accurate product signage and appearance, organize merchandise, and maintain clean apparel fitting room areas
- Monitored customer activity as requested for loss prevention and theft awareness
In-Home Day Care Provider
Self-Employed
Winchester, VA
08.2010 - 08.2012
- Supervised various school-aged children in after-school learning environments, applying developmental programs, learning materials, and assistance with educational assignments
- Obtained and documented child personal and social development, routines, and reported progress to clients
- Assisted with daily tasks and routines, providing instruction and guidance; ensured a clean, safe environment, and prepared nutritious meals in accordance with the child's dietary restrictions
Sales Associate
Tan, Etc.
Purcellville, VA
01.2007 - 11.2009
- Prepared and sterilized tanning rooms for clients in a fast-paced environment with a 120-second turnover rate
- Aided customers with payment processing, phone requests, and ensured clients understood safe, proper machine use
Administrative Assistant
Design Concepts
Winchester, VA
09.2006 - 01.2007
- Trusted with overseeing and executing all on-site activities, including general administrative duties and customer support
- Aided in staff payroll and client invoicing, tracking payment, receipts, and outstanding balances
- Tracked incoming deliveries and coordinated material shipments to ensure adequate inventory
Administrative Assistant
Pinnacle Construction
Warrenton, VA
11.2001 - 06.2006
- Processed applications for building permits and utility work and coordinated on-site inspection appointments
- Aided in invoicing, payroll, and managing supply inventory
Bus Driver
Loudoun County Public Schools
Leesburg, VA
11.2003 - 06.2003
- CDL license endorsement, and knowledge of regulatory compliance, equipment safety, and DOT requirements
- Highly safety-minded with adherence to documentation and incident reporting, and a proven record of dependability
Administrative Assistant
Bridges Auto Center
Purcellville, VA
02.1996 - 11.2001
- Managed a monthly volume of 40-60 automotive service center clients
- Handled client calls, concerns, and scheduled service appointments
- Maintained shelves and product inventory, assisted in part orders
Education
G.E.D. -
Dowell J. Howard
Winchester, VA01.2010
Skills
- Behavior Modeling
- Parent Communication
- Activity management
- Records Management
- Lesson Plan Implementation
- Activity Planning
Timeline
Substitute Teacher /School Cafeteria Worker
Lcps
09.2023 - 08.2024
Certified Teacher Assistant
Lcps
09.2021 - 08.2023
Sales Associate Cashier
Ross Department Store
10.2012 - 06.2013
In-Home Day Care Provider
Self-Employed
08.2010 - 08.2012
Sales Associate
Tan, Etc.
01.2007 - 11.2009
Administrative Assistant
Design Concepts
09.2006 - 01.2007
Bus Driver
Loudoun County Public Schools
11.2003 - 06.2003
Administrative Assistant
Pinnacle Construction
11.2001 - 06.2006
Administrative Assistant
Bridges Auto Center
02.1996 - 11.2001
G.E.D. -
Dowell J. Howard
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