Paula Kandia
Orlando,FL
Summary
Hardworking employee enthusiastic about learning of sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Open to learning new things with mastery of English and Spanish.
Customer service and sales experience, designed for everyday learning Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
D' Nature
09.2023 - Current
- Makeup promoter
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- promote facial care and correct use of this
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Hostess
Da Silva Restaurant
01.2023 - 09.2023
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
- Streamlined reservation process for increased efficiency and improved guest experience.
- Mentored hostess team members, fostering professional growth and strong teamwork.
- Increased table turnover rate by effectively managing seating arrangements and guest flow.
- Achieved objectives in sales, costs, employee retention, food quality, cleanliness and sanitation to maintain guest satisfaction and high-quality customer service.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Receptionist
Dusobox Corporation
02.2022 - 01.2023
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Server
Las Palmas Restaurant
01.2021 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GED -
Valencia College
Orlando, FL2022
GED -
Universidad De Ibague
Colombia2020
High School Diploma -
Liceo Nacional
West Columbia12.2018
Skills
- Customer Engagement
- Cross-Selling Products and Services
- Account Management
- Customer Care
- Customer Service
- Sales Development
- Upselling
- Promotional Support
- Product Sales
- Problem-Solving Skills
- Product Promotions
- Exceptional Customer Service
- Listening Skills
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Sales Associate
D' Nature
09.2023 - Current
Hostess
Da Silva Restaurant
01.2023 - 09.2023
Receptionist
Dusobox Corporation
02.2022 - 01.2023
Server
Las Palmas Restaurant
01.2021 - 08.2021
GED -
Valencia College
GED -
Universidad De Ibague
High School Diploma -
Liceo Nacional
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