Summary
Overview
Work History
Education
Skills
Timeline
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Paula Kenntt

Shelburn,IN

Summary


Reliable professional with 20+ years of experience handling associates training and development. Knowledgeable, dedicated and offering skills in in-stock processes, fresh production, food safety and overall customer service skills.

Overview

18
18
years of professional experience

Work History

Operations Field Specialist

Kroger
01.2023 - Current
  • Played a key role in successful improvement with food safety and sanitation audits in 2023.
  • Coached and trained store teams on MyTime, schedule editing, and primetime schedule rating to help with labor and overtime.
  • Fostered positive working relationships with store management and associates through positive communication and problem-solving initiatives.
  • Play a key role in coaching, teaching and training store teams on the in stock processes.

Assistant Store Leader

Kroger
06.2006 - 01.2023
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Provided leadership support and direction to associates to drive sales and enhance the customer experience.
  • Assisted in developing associates to align to the business strategy.

Education

No Degree - Education

Austin Peay State University
Clarksville, TN

High School Diploma -

North Central High School
Farmersburg, IN
05.1990

Skills

  • Management skills
  • Customer service skills
  • Food safety
  • In stock best practices
  • MyTime - scheduling
  • Power bi reporting
  • Coaching/teaching and training

Timeline

Operations Field Specialist

Kroger
01.2023 - Current

Assistant Store Leader

Kroger
06.2006 - 01.2023

No Degree - Education

Austin Peay State University

High School Diploma -

North Central High School

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Paula Kenntt