Productive Seller possessing superior customer service mindset and 5 years of experience overseeing entire selling process from inventory creation to shipping. Detailed and dependable individual proficient in HTML and graphics paired with in-depth knowledge of product and still image photography. Skillful in managing and listing inventory and identifying new product opportunities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales
EBay / Amazon
07.2018 - Current
Online sales through Amazon and eBay
Ensure all items and listings are compliant with standards set by Amazon and eBay
Achieved Top-Rated Seller Status within 12 months with monthly sales of $5k-8k
Have consistent ROI of 200-300% with an average of 75 packages shipped monthly domestically and internationally
Have an item return rate of less than 0.5%
Research potentially profitable products for sale
Bookkeeping and keeping track of inventory
Maintained 100% Customer Feedback on over 2500 items shipped, yearly.
Realtor
Keller Williams, Greater Downtown
12.2018 - 12.2019
Prepared market analysis statistics, bid presentation for buyers & sellers, researched listings, set up title searches and home inspections
Negotiated contracts with agents representing buyers and sellers
Facilitated the closing process on behalf of the clients and insured that all parts of the contracts were met prior to closing
Educated sellers and buyers concerning disclosures
Promoted sales through advertising; worked with more than 20 websites to promote seller's home, hosted open house events, and participated in the multiple listing services
Established positive flow of communication with agents, clients, attorneys, and all personnel involved in closing transactions
Wrote contracts to outline sales and purchases of properties.
Bartender/Server/Trainer
Rain Thai Bistro
08.2011 - 10.2018
Trained new staff members
Performed managerial duties when needed.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set positive tone for entire dining experience.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Applied Science - Business
Chattanooga State Community College
Chattanooga, TN
Skills
Operating Systems: Unix, Linux, and Windows
Languages: Linux scripting in bash, shell scripting in AWS, Windows Powershell, Python, HTML, CSS
Networking: Static IP assignment, WAN, LAN, IP, VPN
Database: Exposure to SQL, MySQL, DynamoDB, and Redshift
OS Applications: Microsoft Word, Excel, Powerpoint,, Linux Sendmail, DNS, FTP, SSH, SCP, NTP