Summary
Overview
Work History
Education
Skills
Assessments
Personal Information
Military Service
Timeline
Generic

Paula Kohl

Tomball,United States

Summary

Experienced United States Marine Corps Veteran with a strong track record of leadership and valuable experiences. Successfully transitioned into the civilian sector and honed exceptional communication skills through various positions. Skilled at establishing connections with individuals from diverse backgrounds and fostering team unity. Highly organized and independent, excelling in coordinating tasks and accomplishing projects with decisiveness and ingenuity.

Motivated and dependable professional seeking a long-term role with an organization that can use help achieving daily/long term goals and overcoming challenges. Dedicated to supporting leadership by easing workloads, fostering efficiency, and consistently delivering results that inspire pride and trust. Committed to cultivating a strong, lasting partnership with a team that values hard work, reliability, and mutual success.

Overview

15
15
years of professional experience

Work History

Warehouse Manager

RB Bearinger
06.2022 - Current
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Reduced product damage with improved packaging methods.
  • Communicated regularly with staff and our product driver to improve coordination between our plant in Oklahoma and our sales department.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Handled cash accurately and prepared deposits, making deposits weekly.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Recorded shipment data such as weight and discrepancies using UPS Shipping.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Received incoming shipments, compared contents against associated records.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment. Packing up to 70 orders myself in one day.
  • Handled day-to-day shipping and receiving overseeing more than 200 packages per day, which I also help UPS load on their truck. Boxes weigh 25-50lbs
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to the business.
  • Manage weekly Excel spreadsheets for orders and use that to prepare our Houston and San Antonio/Austin runs that are loaded on to delivery truck, weekly.
  • Unload weekly 22' box truck between 7,000 to 10,000lbs by hand. Properly consolidate and organize product.

Shop Manager

HMW
03.2021 - 06.2022
  • Managing chemicals at 43 water plants between Harris county and Montgomery county and overseeing 29 Generators in the field
  • Keeping inventory counts and ordering/selling parts for 10 employees
  • Maintaining the yard which includes: Chlorine tank, unleaded, clear, and red fuel
  • 5 heavy equipment vehicles, and 11 commercial vehicles
  • Receiving all receipts and invoices, documenting them and handing them to the comptroller
  • Keeping track of work orders between operators, construction, and maintenance ensuring they're turned in
  • Keeping shop, yard, and warehouse cleaned and clear of obstructions
  • Managing the gates while monitoring for deliveries, trash pick up, maintenance calls, and maids
  • Setting up safety appointments such as first aid or forklift certs

Rural Carrier Associate

United States Postal Service
11.2014 - 01.2016
  • Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
  • Reduced the occurrence of misdelivered mail by diligently verifying addresses before each drop off.
  • Sorted mail according to order of address appearance for easy access in field.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
  • Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Minimized package loss or damage by carefully handling fragile items during transportation and delivery stages.
  • Navigated rural areas efficiently using GPS technology and detailed route maps to minimize delays in delivery times.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.

Customer Service/ Point Of Sale

Kohl's Department Store
08.2014 - 02.2015
  • Responsibilities: Greeting customers and processing customer purchases accurately and efficiently at the Point Of Sale
  • Maintains a neat, clean and organized register area
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Marine Field Wireman/Administrative Clerk

United States Marine Corps
01.2010 - 10.2013
  • Responsibilities: Received Honorable Discharge after completing one term, 4 years.
  • Ensured reliable connectivity by performing routine checks on wire line equipment, minimizing downtime.
  • Supported large-scale military exercises by installing temporary wire networks for seamless command and control communications.
  • Optimized network performance through proactive troubleshooting and repair of faulty connections, reducing service disruptions.
  • Managed inventory of communication equipment, ensuring availability of necessary resources for successful operations.
  • As a Marine I served in multiple billets such as Field Wireman, foundation of wire communication in the Marine Corps
  • Administrative Clerk, performing clerical and administrative duties including preparation of Naval Correspondence
  • I was a NCO Non Commissioned Officer, therefore I had a number of Marines under my control and I accounted for them fully making sure they were good to go, reporting to my higher ups
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Associate in Science -

Lone Star College System
Tomball, TX
08.2020

Diploma in General Studies -

West field High School
01.2009

Skills

  • Clerical Experience
  • Military Experience
  • Skilled in Microsoft Excel
  • Shipping and receiving
  • Warehouse operations
  • Inventory and stocking
  • Time management
  • Problem-solving
  • Interpersonal communication
  • Active listening
  • Critical thinking
  • Data entry

Assessments

  • Work motivation, Proficient, 12/01/20
  • Supervisory skills: Motivating & assessing employees, Proficient, 08/01/20
  • Administrative support professional fit, Proficient, 12/01/20
  • Customer service, Proficient, 12/01/20

Personal Information

Work Permit: Authorized to work in the US for any employer

Military Service

USMC, United States, CPL, 01/01/10, 10/08/13, Received a Honorable Discharge after completing one term. Served in multiple billets such as Field Wireman and Administrative Clerk.

Timeline

Warehouse Manager

RB Bearinger
06.2022 - Current

Shop Manager

HMW
03.2021 - 06.2022

Rural Carrier Associate

United States Postal Service
11.2014 - 01.2016

Customer Service/ Point Of Sale

Kohl's Department Store
08.2014 - 02.2015

Marine Field Wireman/Administrative Clerk

United States Marine Corps
01.2010 - 10.2013

Diploma in General Studies -

West field High School

Associate in Science -

Lone Star College System

Similar Profiles

CREATE PROFILE
Paula Kohl