Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Audit Coordinator
Audit Coordinator
Boston, MA
08.2023 - Current
Log and maintain scheduled audits and all data pertaining to each audit in auditing software
Provide copies of itemized bills, UB claims and pharmacy profiles to auditors and upload them into cobius an audit software
Manage daily assignments and workloads using standardized protocols and work queues
Inform department manager of internal or external issues and trends affecting accurate billing
Contributes to problem-solving efforts to resolve receivable issues through feedback, information and research
Third Party Reviewer
Partners Healthcare
Somerville, MA
08.2018 - 08.2023
Create and update documentation/information relating to the financial status of accounts in the hospital follow up systems
Review assigned accounts by contacting insurance carriers to resolve any issues in a timely manner
Process rejected claims through Epic systems
Perform any other duties and assignments as requested or needed
Promoted to Senior Third Party Reviewer on Oct.2021
Work closely with the coordinator and supervisor on special projects and training
Review, follow-up and resolve claims issues
Contact third party representatives to secure additional information pertaining to reimbursement of accounts
Update documentation/information relating to the financial status of accounts in the hospital follow up systems
Denials Coordinator
Newton Wellesley Hospital
Newton, MA
05.2021 - 06.2021
Review assigned accounts by contacting insurance carriers to resolve denials
Collaborates with insurance companies, central billing, case management, coding and physician offices
Prepared documentation and worked on written appeal letters for claims that denied
Analyze, Research and resolve claims denials for the hospital
Perform all insurance verification for eligibility, coverage, and authorization requirements via Web or phone with third party payers to obtain retroactive authorization for payment
Store Supervisor
Delaware North Sports Services
Boston, MA
08.2017 - 06.2018
Coordinate and organized goals for associates for their performance and deadlines
Organized workflow and ensured employees understand their duties to delegate tasks at hand
Executed store presentation of floor sets from one team to another
Sales Associate
Victoria’s Secret
Cambridge, MA
09.2010 - 03.2016
Provided customer service by addressing customers’ questions and concerns
Responsible for processing merchandise, executing floor sets and replenishing product throughout the store
Responsible for processing merchandise efficiently
Promoted to Merchandise flow supervisor on (10/04/2014-03/15/2016)
Duties and responsibilities increased: appointed key holder for the store
Organized the performance and operating tasks for associates
Trained and supervised new employees regarding work ethic and company standards
Performance Auditor at Department of Performance Audit – General Court of AuditPerformance Auditor at Department of Performance Audit – General Court of Audit
Division Chief of Legal and Adjudication at National Government Audit Sector Cluster 1, Commission on AuditDivision Chief of Legal and Adjudication at National Government Audit Sector Cluster 1, Commission on Audit