Resourceful and experienced Professional offering expertise in customer service, accounting, and payroll. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Weatherford International Ltd
09.2007 - 11.2024
Maintained payroll information by calculating, collecting, and entering data.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Managed accounts payable and receivables and payroll.
Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
Handled day-to-day accounting processes to drive financial accuracy.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Office Manager
Texas Auto Title
06.2001 - 09.2007
Maintained payroll information by calculating, collecting, and entering data.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Ensured data accuracy within the database system through meticulous entry, review, and maintenance of vehicle title records.
Quality & Training Manager
APAC Customer Services
01.1998 - 05.2001
Monitored and evaluated training performance to determine quality and cohesiveness.
Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
Conducted orientation sessions and organized on-the-job training for new hires.
Facilitated team-building exercises that improved communication and collaboration among team members.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Maintained payroll information by calculating, collecting, and entering data.