Paula Mao
Edgewood,Washington
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented Quality Assurance Tech brings proven experience in defect identification, documentation and reporting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Quality Assurance Technician
Keurig Dr. Pepper
08.2022 - Current
- Testing and Evaluating products to identify defects, flaws, or deviations from specifications. This involves both manual testing and use of automated testing tools.
- Documentation and Reporting by maintaining detailed records of test results, issues found, and corrective actions taken. Clear and concise reporting is essential for communicating findings to partners and vendors.
- Adapting to changing priorities, new technologies, or evolving regulatory requirements. Flexibility and willingness to learn are important traits.
- Contributing to continuous improvement initiatives by suggesting process enhancements, quality control measures, or training programs to improve overall product quality and efficiency.
- Conducted sensory evaluations of coffee products, assessing taste, aroma, and overall quality to ensure a consistent consumer experience.
- Actively participated in internal audits and compliance assessments, ensuring adherence to regulatory and industry standards.
Production Technician 1
Keurig Dr. Pepper
10.2018 - 08.2022
- Operating machinery and equipment according to production guidelines and safety standards while maintaining accurate production records, including data on output, downtime, and quality metrics.
- Monitoring production processes to identify issues or deviations and implementing corrective actions to maintain efficiency.
- Performing routine maintenance tasks on equipment and troubleshooting mechanical or operational issues to minimize downtime.
- Assisted in quality control measures by performing routine inspections of products against established standards.
Education
High School Diploma -
Amos Alonzo Stagg Senior High School
Stockton, CA06.2013
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Knowledgeable in computer software skills (SAP/MES/Trackwise/ETQ/GMP/HACCP /SQF/Excel/PowerPoint/Outlook)
- Working closely with other production team members, engineers, and supervisors to help improve productivity
Certification
- AIB INTERNATIONAL-FOOD SAFETY Essentials
- HACCP, SQF
- Alchemy Training
- CPR Certified
Timeline
Quality Assurance Technician
Keurig Dr. Pepper
08.2022 - Current
Production Technician 1
Keurig Dr. Pepper
10.2018 - 08.2022
High School Diploma -
Amos Alonzo Stagg Senior High School
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