Paula Mathison
Everett,WA
Summary
Accomplished professional with a diverse background spanning childcare, sales, and pharmacy assistance. Excelled at Cultural Care by fostering cultural immersion and developing strong customer relationships. Demonstrated expertise in safety awareness and customer relationship building, significantly enhancing client satisfaction and loyalty. Achieved consistent sales growth and nurtured positive environments in all roles.
Overview
6
6
years of professional experience
Work History
Family Nanny
Singson Family
12.2023 - Current
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
- Encouraged independence among the children through guidance on personal hygiene routines such as dressing up or brushing teeth.
- Taught children everyday skills and language.
Au Pair
Cultural Care
10.2021 - 09.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in [Language] through immersive conversation and activities.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Developed creative activities to encourage physical, social and emotional growth.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Sales Developer
Colombia Movil S.A.E.S.P/ TIGO
08.2020 - 01.2021
- Managed the entire sales process from lead generation through closing, ensuring seamless transactions for clients.
- Negotiated favorable contract terms with vendors, suppliers, and partners for mutual benefit and long-term success.
- Collaborated with cross-functional teams to ensure consistent messaging and branding across all marketing materials.
- Boosted sales revenue by identifying and targeting potential leads for new business opportunities.
- Conducted thorough market research to identify emerging trends and capitalize on growth opportunities.
- Consistently exceeded quarterly sales quotas by utilizing a consultative approach focused on understanding customer needs.
- Developed strong client relationships, resulting in increased customer satisfaction and loyalty.
Pharmacy Assistant
Drogueria Unifamiliar De Tocancipa
04.2018 - 04.2020
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Education
Semi-Intensive English Program
International Language Institute
Washington, GA08.2023
ESL-614 Advance Listenig And Speaking
Prince George's Community College
Upper Marlboro, MD04.2022
Modern Languagues -
Universidad EAN
Bogota, Colombia Technician Human Resources
Servicio Nacional De Aprendizaje SENA
Tocancipa, Colombia09.2017
High School Diploma -
I.E.D Bachillerato Tecnico Comercial
Tocancipa, Colombia12.2017
Skills
- First Aid
- Safety awareness
- Patience and understanding
- Cultural immersion
- Customer Relationship Building
- Product restocking
- Answering customer questions
- POS System Operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Family Nanny
Singson Family
12.2023 - Current
Au Pair
Cultural Care
10.2021 - 09.2023
Sales Developer
Colombia Movil S.A.E.S.P/ TIGO
08.2020 - 01.2021
Pharmacy Assistant
Drogueria Unifamiliar De Tocancipa
04.2018 - 04.2020
Semi-Intensive English Program
International Language Institute
ESL-614 Advance Listenig And Speaking
Prince George's Community College
Modern Languagues -
Universidad EAN
Technician Human Resources
Servicio Nacional De Aprendizaje SENA
High School Diploma -
I.E.D Bachillerato Tecnico Comercial
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