Paula McCormick
Bowling Green,KY
Summary
Organized and dedicated Office Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
35
35
years of professional experience
Work History
Administrative Assist./Accounts Payable
Chartwells at Central Michigan University
2018.08 - 2023.10
- Coded invoices, input data into billing program, and resolved statement discrepancies.
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Created standardized procedures that enhanced efficiency in uniform and shoe purchasing across the entire team.
- Handled outside group meal ticket requests by creating and distributing tickets, notifying location, and processing billing.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Commercial Property Manager
O'Dovero Properties
2017.05 - 2018.05
- Successfully oversaw efficient management of diverse properties including commercial, industrial, and residential units while driving operational improvements.
- Facilitated smooth and effective exchanges between property owner and tenants
- Show properties, explain terms of occupancy, and provide information about local area
- Marketed vacant space through local advertising and social media to maximize occupancy rates.
- Planned, scheduled, and coordinated general maintenance, repair, and remodeling projects for properties
- Maintained comprehensive records of sales, rental activity, special permits, and property availability
- Solicited and analyzed bids from contractors for repairs, renovations, and maintenance
- Review rents to ensure that they are in line with market.
Office Manager
Tourville Apartments
1989.04 - 2016.12
- Successfully oversaw daily operations of two large-scale apartment complexes comprising over 400 units and managing 2 Health Clubs.
- Managed hiring, training, supervision, and scheduling of office, cleaning and health club staff.
- Generated and maintained comprehensive reports on daily, monthly, and annual basis for owners.
- Followed up on delinquent rent as per policy guidelines and executed necessary paperwork for district court eviction proceedings
- Ensuring professional resolution of customer complaints
- Constantly communicated with vendors/contractors to manage scheduling, billing, and relations.
- Developed comprehensive employee training manual.
Education
Business Administration -
Northern Michigan University
Marquette, MICertificate Marketing & Merchandising -
Patricia Stevens Career College
Milwaukee, WISkills
Leadership Experience
Decision Making Ability
Client Account Management
Adaptive Learner
Self Motivated
Experience with Microsoft Office Suite, On Line Accounting Billing Programs
Timeline
Administrative Assist./Accounts Payable
Chartwells at Central Michigan University
2018.08 - 2023.10
Commercial Property Manager
O'Dovero Properties
2017.05 - 2018.05
Office Manager
Tourville Apartments
1989.04 - 2016.12
Business Administration -
Northern Michigan University
Certificate Marketing & Merchandising -
Patricia Stevens Career College
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