Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Paula A. McElmeel

Summary

Dynamic Senior Network Engineer with over 25 years of extensive experience in service delivery engineering, architecture, and operational support. Proven expertise in defining and implementing processes for troubleshooting, data center equipment deployment, and enhancing inter-department workflows. Recognized as a creative problem solver with strong technical and organizational skills, committed to driving efficient solutions and ensuring seamless operations. Results-oriented professional dedicated to delivering high-quality outcomes in complex network environments.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Network Engineer

Inotiv, Inc.
10.2023 - Current
  • Revamped entire network circuit infrastructure to provide cheaper solutions and redundancy for connectivity at over fifty sites in Europe and North America.
  • Introduced standards for network hardware and configurations then implemented them at all Inotiv locations.
  • Led efforts to acquire, implement and populate tools such as Jira and Confluence into the workflow and processes of the company.
  • Standardized processes and procedures for network maintenance and configuration changes, reducing errors and streamlining operations.
  • Monitored network activities to quickly detect and resolve operational and security issues.

Senior Network Engineer

Limelight Networks/Edgio
09.2013 - 06.2023
  • Streamlined troubleshooting processes by creating detailed documentation of network infrastructure, configurations, and topologies.
  • Network device standardization and monitoring – interfacing with vendors, gathering MIBs/OIDs, and working with tool developers to ensure SNMP and event logging are in place for all network platforms.
  • Network automation – developed feasibility studies on what can and should be automated.
  • Analyzed and produced recommendations on continuous network improvements.

Operations Engineer II – OSS and Management Networks

Level 3 Communications
10.2011 - 08.2013
  • Troubleshot complex issues under tight deadlines, prioritizing tasks effectively to minimize disruptions to ongoing operations.
  • Lead engineer for integration efforts of multiple large scale management networks.
  • Categorized and standardized network assets.
  • Monitored network capacity and performance to diagnose and resolve network problems.

Senior Network Engineer

Global Crossing Telecommunications, Inc
10.2008 - 10.2011
  • Designed, deployed, decommissioned, and standardized network assets on multiple networks.
  • Supported Global Crossing's Service Delivery and Management networks in 24x7 on-call rotation.
  • Redesigned Wiki documentation for standards, device configurations, and procedures.


Engineering Operations Manager

Global Crossing Telecommunications, Inc
05.2000 - 05.2002
  • Managed a team of fourteen network engineers who performed implementation and problem resolution on the global IP backbone.
  • Created all policies and procedures for escalation and problem resolution.
  • Designed a technical documentation database for Engineering and Operations use.


Network Engineer

ANS Communications/Worldcom-UUNet
07.1997 - 05.2000
  • Audited and standardized all device configurations.
  • Trained and took escalations from the Network Operations center.
  • Responsible for after-hour hardware and software maintenance on the ANS backbone.


Education

No Degree - Information Technology

University of Phoenix
Tempe, AZ

Skills

  • Hardware: Arista Routers/Switches/EOS, Cisco Routers/Switches/IOS/CatOS, Fortinet Firewalls, Juniper Routers/Switches/JunOS, Brocade Routers/Switches, HP Aruba
  • Proficient in agile methodologies
  • Risk analysis
  • Vendor relationship management
  • Skilled in utilizing network automation technologies
  • Network resource optimization
  • DNS management
  • IP address management
  • Network issue resolution
  • Skilled in resolving technical challenges
  • Network infrastructure oversight
  • Proficient in routing protocols
  • Network management
  • Proficient in Cisco switch management
  • Device installation expertise
  • Network performance monitoring
  • Experience with secure network solutions

Certification

PSM I – Professional Scrum Master I

Timeline

Senior Network Engineer

Inotiv, Inc.
10.2023 - Current

Senior Network Engineer

Limelight Networks/Edgio
09.2013 - 06.2023

Operations Engineer II – OSS and Management Networks

Level 3 Communications
10.2011 - 08.2013

Senior Network Engineer

Global Crossing Telecommunications, Inc
10.2008 - 10.2011

Engineering Operations Manager

Global Crossing Telecommunications, Inc
05.2000 - 05.2002

Network Engineer

ANS Communications/Worldcom-UUNet
07.1997 - 05.2000

No Degree - Information Technology

University of Phoenix
Paula A. McElmeel