Paula McGregor
Thompsons Station,TN
Summary
Hardworking, motivated, energetic and reliable. Works well with others as well as independently to achieve objectives. Dedicated individual achieving a reputation of consistently going beyond what is required.
Overview
27
27
years of professional experience
Work History
Foster Parent for Special Needs Children
MillarRich, LLC
Nashville, TN
01.2016 - Current
- Prepared and maintained individual beds and personal space for foster children.
- Assisted children through recovery from difficult home or school situations.
- Cared for medically fragile children in need of extensive support.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Taught older children about money, driving and other important life skills.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Improved children's health by preparing healthy meals and snacks.
- Offered extensive care to troubled older children without likelihood of adoption.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Helped reunify birth families through coordinated visitation strategies.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Organized activities for birth parents and in-home support counselors.
Family Lifestyle Teacher for Special Needs Adults
MillarRich, LLC
Nashville, TN
11.2012 - Current
- Provide Family Based Services in home to adults that have intellectual disability
- Set individual goals,
- Help develop hobbies, and
- Teach skills to become more independent and to live with dignity and respect in community
- Help develop activity schedules for individual,
- Set doctors and therapy appointments,
- Provide transportation to and from those appointments and other activities,
- Help with relationship development and individual growth and development.
- Employ variety of teaching strategies to meet different aptitudes and interests of individuals
- Encourage active learning by creating lessons and projects to engage problem-solving and creative abilities.
- Help individuals develop life skills, improve knowledge and enhance vocational skills.
- Overall empower supported individuals to lead their best and most independent lives
Affiliate Broker
Keller Williams Franklin
Franklin, TN
08.2013 - Current
- Consult with clients on how to sell their home quickly and for good value
- Take clients on home tours and attend open houses
- Advise clients throughout negotiation process to help them get maximum value for their home
- Study local real estate community and be knowledgeable on current home sales
- Advertise realtor services to local community through marketing materials and networking
- Maintain and update listings of available properties
- Obtain and maintain exclusive listings of own
- Answer questions about contracts and terms of sale
- Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing
- Coordinate title/escrow, mortgage loan and appraisal processes
- Regularly update & support communication with clients, agents, title officer, lender etc
- Submit all necessary documentation to office broker for file compliance
- Schedule, coordinate & attend closing process.
- Collaborate with clients to maintain relationships and provide customers with thorough support and guidance.
- Work with clients to develop financial planning strategies and solutions through evaluation of finances.
- Discuss financial options with clients and provided informed suggestions.
- Respond to customer questions and concerns or escalated to supervisor for resolution.
- Identify customer financial service needs to prepare proposals and sell services.
- Meet with members to understand goals and recommend solutions to fit specific needs.
- Maintain regular contact with clients to inform about transactions and performance.
- Prepare contracts and related documentation according to strict standards.
- Conduct research to answer questions and handle issues using multiple systems and resources.
- Work with clients and finance companies to find optimal solutions for financing.
Personal Care Assisitant
Omni Visions, Inc
Nashville, TN
07.2012 - 10.2012
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Monitored and assisted residents through individual service plans.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Planned activities to encourage movement, stretching and strength building.
- Conferred with supervisor to discuss patient condition and medical care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Marketing Associate
Central Office Supply
McComb, MS
09.2007 - 04.2012
- Responsible for special Ordering, cold calls, customer service, zoning, stocking, business networking, outreach, office management, scanning outs, and accounts payable
- Researched competitor marketing trends and prices using data analysis.
- Inventoried stock, placed product orders and verified receipts.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prioritized tasks and projects to meet tight deadlines.
- Set and achieved company defined sales goals.
Community Relations Coordinator
Oakdale Heights Assisted Living and Senior Care
Mt Pleasant, SC
04.2004 - 10.2006
- Identify and research potential clients
- Develop and maintain client relationships
- Coordinate with sales teams to develop mutually beneficial proposals
- Negotiate contract terms with clients and communicate with stakeholders
- Monitor project teams to ensure contracts are executed as agreed
- Gather useful information from customer and competitor data
- Make and give presentations to prospective clients and internal executives
- Marketed offerings and services to community.
- Developed and executed quarterly rolling calendar of events.
- Stayed within budget for marketing expenses.
- Optimized organizational systems for payment collections, deposits and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Monitored front areas so that questions could be promptly addressed.
- Arranged corporate and office conferences for company employees and guests.
Medicine Technologist
Spring Arbor Senior Living
Charleston, SC
06.2003 - 03.2004
- Interacted with patients and monitored vital signs and reported details to registered nurse
- Maintained medication stock, MAR and administered medications
- Reviewed patients' progress and effects of medication in patient
- Performed cleaning of room and equipment
- Kept records of patient details, medication, billing and other activities
- Provided direct patient care, such as bathing, dressing, feeding patients and assisting in examinations along with treatments.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Education
Medical Billing And Coding Specialist -
Daymar College - Nashville
Nashville, TN07.2022
High School Diploma -
Franklin High School
Meadville, MS05.1998
Skills
- Medical Terminology
- ICD-10 Coding
- Protected Health Information
- Verbal and Written Communication
- Certified Professional Coder
- Clerical Functions
- Data Entry
- Attention to Detail
- Certified Medical Coder
- Problem Solving
- Time Management
References
Evelyn Byrum - 931-623-3356
Hellon Jester - 615-810-4270
Melanie Jarzynka - 615-278-6805
Timeline
Foster Parent for Special Needs Children
MillarRich, LLC
01.2016 - Current
Affiliate Broker
Keller Williams Franklin
08.2013 - Current
Family Lifestyle Teacher for Special Needs Adults
MillarRich, LLC
11.2012 - Current
Personal Care Assisitant
Omni Visions, Inc
07.2012 - 10.2012
Sales Marketing Associate
Central Office Supply
09.2007 - 04.2012
Community Relations Coordinator
Oakdale Heights Assisted Living and Senior Care
04.2004 - 10.2006
Medicine Technologist
Spring Arbor Senior Living
06.2003 - 03.2004
Medical Billing And Coding Specialist -
Daymar College - Nashville
High School Diploma -
Franklin High School