Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Mendoza

Las Vegas

Summary

Dynamic Credentialing/Revenue Cycle Manager with a proven track record at M3DLLC/HM Partners, enhancing billing processes and provider relations. Expert in medical billing and claims management, coupled with outstanding communication skills. Demonstrated ability to lead teams and improve revenue cycle efficiency, achieving significant A/R reductions.

Overview

23
23
years of professional experience

Work History

Credentialing/Revenue Cycle Manager

M3DLLC/HM Partners
03.2023 - Current

My position comes with duties of Billing, Initiating medical practices, Credentialing providers and linking groups with insurance companies. When needed, Update provider/group accounts: CAQH, NPPES, PECOS, Medicaid/Insurance portals.

Other duties:

  • Setting up EHR/PM accounts
  • Integrate software’s
  • Billing: Scrub claim, post payments, follow-up, rejections, A/R, collections
  • Initiate invoices end of month reports
  • Insurance Eligibility check


.

Credentialing/Revenue Cycle Manager

Taylor NP Solutions
07.2022 - 03.2023

At Taylor NP Solutions I had the opportunity was given with the following duties but not limited too,

  • Credentialing Provider/Group
  • Update their CAQH, PECOS, insurance portal account
  • Billing: Charge entry, post payments and process invoices
  • Follow up & rejections
  • Train staff
  • A/R, collections
  • End of month reports.

Credentialing Specialist/Revenue Cycle Manager

Island Healthcare Solutions
01.2021 - 02.2022

Working at Island Healthcare Solutions I did Credentialing providers/groups, Complete provider applications for Hospital and SNF privileges.

Other duties include:

  • Billing: Charge entry, payment posting
  • Followed up on all denials and rejections
  • Processed any appeals as needed

Billing Account Manager

All Access Ortho-Urgent Care
03.2019 - 02.2022

With a single account, I placed in:

  • charge entry
  • Payment posting
  • Referral and authorizations
  • Follow-ups and appeals.

Account Manager/Revenue Cycle Manager

Akamai Practice Management
04.2009 - 03.2019

A description of my position at Akamai Practice Man. would be:

  • Assisted multiple accounts with charge entry
  • Post payments, follow up, appeals and rejections.
  • A/R reports and end of the month reports
  • Train staff to assist with proper documentation retrieved
  • Credential providers
  • Complete hospital and SNF privileges applications

Instructor

Hawaii Medical College
01.2011 - 11.2011

Instructor of multiple courses at Hawaii Medical College. Teachings Taught:

  • Medical front office
  • Medical professional billing (HCHA-1500)
  • Hospital billing (UB04)
  • Medical terminology
  • Instructed students how to troubleshoot denials/rejections, and how to navigate LCD’s

Account Manager

Pacific Management Services
02.2007 - 12.2009

Assisted multiple accounts,

  • Charge entry, payment posting
  • Follow up, appeals and rejections
  • A/R reports, end of month reports
  • Staff training to retrieve proper documentation

Billing Manager

Glen Medical Center (Hospital)
12.2006 - 11.2007
  • Hospital and Professional billing
  • Customer service
  • Charge entry & payment posting
  • Work denials & rejections
  • End of month reports
  • Trained staff to retrieve proper documentation.

Account Manager (Pharmacare Account)

Team Praxis
04.2004 - 11.2006

I had the opportunity to handle Hospital and Professional billing.

  • Charge entry
  • Payment posting
  • Follow up & A/R rejections
  • End of month reports and posting

Prior Authorization/Utilization

National Imaging Associates
05.2002 - 04.2004
  • Customer Service
  • Heavy phone calls
  • Authorize Imaging studies for Blue Cross/Blue Shield plans
  • Review medical records.

Education

Certificate of Completion - Billing, Coding, Medical Front Desk And Medical

Sacramento Business College
Sacramento, CA
05-1999

High School Diploma -

Vacaville High School
Vacaville, CA
05-1993

Skills

  • Clinical personnel support
  • Medical billing
  • Data analytics
  • Claims management
  • Strategic thinking
  • Outstanding communication skills
  • Great working Independently and with a team

Timeline

Credentialing/Revenue Cycle Manager

M3DLLC/HM Partners
03.2023 - Current

Credentialing/Revenue Cycle Manager

Taylor NP Solutions
07.2022 - 03.2023

Credentialing Specialist/Revenue Cycle Manager

Island Healthcare Solutions
01.2021 - 02.2022

Billing Account Manager

All Access Ortho-Urgent Care
03.2019 - 02.2022

Instructor

Hawaii Medical College
01.2011 - 11.2011

Account Manager/Revenue Cycle Manager

Akamai Practice Management
04.2009 - 03.2019

Account Manager

Pacific Management Services
02.2007 - 12.2009

Billing Manager

Glen Medical Center (Hospital)
12.2006 - 11.2007

Account Manager (Pharmacare Account)

Team Praxis
04.2004 - 11.2006

Prior Authorization/Utilization

National Imaging Associates
05.2002 - 04.2004

Certificate of Completion - Billing, Coding, Medical Front Desk And Medical

Sacramento Business College

High School Diploma -

Vacaville High School
Paula Mendoza