Paula M. Good

Certified Senior Human Resources professional with over twenty years of experience in HR and nearly twenty-six years in supervisory roles. Expertise in employment law and process implementation, driving continuous improvement across organizations of 125-1200 employees. Recognized for strong business acumen and ethical practices, maintaining integrity while fostering collaborative relationships. Highly organized and results-driven, adept at managing multiple tasks effectively.

• Member of SHRM
• PHIRA
• Former Member of HR Martin SHRM Chapter
• Former Member of HR Martin Board – Foundation Chair 2015 -- coordinated fund raising auction for student scholarships

• Strong problem-solving, judgement and decision-making skills to develop influential teams.
• Built recruiting team for Jenny Craig to bring recruiting team in house from a dysfunctional RPO.
• Managed an HR and Recruiting team of 10 employees for a global call center of 1200 employees, recruiting 600+ employees for accounts that would ramp up for Open Enrollment working with three various vendors.
• Successful career progression following core visions of the companies goals which has provided a strong operational background for organizational strength and extensive business acumen.
• Placed in operationally challenged stores that required management skills that motivated and turned around metropolitan work environments to create profitable stores. Accomplished a successful team at every store that I was assigned to manage for both Lowes and Target.

• Human Resource Administration
• Demonstrated ability to build strong, trusting relationships and partnerships with all levels of management and employees in order to gain support and achieve results.
• Experience managing manufacturing and production facilities of medical devices and pharmaceutical products.
• Executed all areas of hiring practices, required, related paperwork and training processes for all new hires and management team.
• Creates, interprets, compiles and explains human resources policies, procedures, laws and standards for state, federal and corporate regulations.
• Manages and resolves complex employee relation issues such as harassment allegations, work complaints, employee concerns, performance management.
• Implemented an Applicant Tracking system and Learning Management System for Awareness Technology, INC. creating a more effective organizational processes.
• Monitored benefits eligibility, compensation, schedules, working conditions, promotional opportunities and payroll processes.
• Maintained and organized all personnel files, Corrective Action documentation, Unemployment claims, Workers Compensation files, FMLA cases, Risk Management cases and OSHA regulatory paperwork.
• Coordinated monthly volunteer activities to promote positive community involvement with our employees as well as creating well-being programs and health fairs for self-improvement, successful work life balance and a positive work environment.
• Collaborated with Quality Control department to train and develop employees making tremendous improvements in the ISO certification program assisting with passing audit scores and re-certification.