Paula Milam
Creston,NC
Summary
Proven track record in enhancing workplace safety and environmental compliance, notably at Facilities Operations. Skilled in chemical handling and fostering team collaboration, I've effectively minimized hazardous waste and improved operational efficiencies. Demonstrates strong leadership in training teams and achieving significant reductions in waste generation, leveraging both technical and interpersonal skills to drive results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Building Environmental Technician
Facilities Operations
03.2022 - Current
- Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
- Participated in regular safety meetings to promote a culture of environmental stewardship and workplace safety within the organization.
- Worked with site to maintain compliance with applicable environment regulations.
- Reduced hazardous waste generation through implementing effective waste minimization strategies.
Food Service Technician
Sanford Commons
01.2005 - 01.2022
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Upheld high standards of food safety by diligently following established procedures for cooking temperatures and times.
- Maximized kitchen productivity with diligent cleaning practices that maintained equipment functionality over time.
- Fostered a positive work environment through effective communication, teamwork, and problem-solving abilities among staff members.
- Ensured proper storage of perishable items, minimizing spoilage and maintaining overall food quality standards.
- Assisted in inventory management by accurately tracking usage and ordering necessary supplies.
- Reduced food waste significantly by implementing proper portion control measures.
- Provided excellent customer service, addressing concerns and resolving issues promptly for increased satisfaction levels.
- Participated in regular safety trainings to maintain up-to-date knowledge of industry best practices and guidelines.
- Maintained a clean and sanitary work environment, ensuring compliance with health codes and regulations.
- Streamlined workflow processes by effectively multitasking between various stations in the kitchen as needed.
- Enhanced customer satisfaction by providing prompt and efficient food service assistance.
- Consistently met or exceeded performance goals related to speed, accuracy, cleanliness, and overall job performance.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Stocked and rotated food items according to expiration dates.
- Lifted and carried heavy materials.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Assisted in setting up and breaking down kitchen stations.
- Maintained high personal grooming standards and uniform presentation.
- Monitored food temperature, discarding items not stored correctly.
- Trained new staff on food preparation and safety procedures.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Pushed, pulled and transported large loads and objects.
- Improved kitchen efficiency by organizing ingredients and utensils for easier access during meal preparation.
Cashier Assistant Manager
Servico Gas Station
04.1998 - 03.2005
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Ensured compliance with state regulations on age-restricted products through diligent verification of customer identification.
- Supported store manager in achieving target metrics by actively promoting upsell opportunities at checkout counters.
- Responded quickly to safety hazards or potential security breaches, protecting both employees and customers from harm.
- Streamlined cash management processes for improved accuracy and reduced discrepancies in daily reports.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly, fostering loyalty among patrons.
- Contributed to a positive work environment through strong teamwork and proactive communication with colleagues.
- Monitored areas for security issues and safety hazards.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Reduced wait times by implementing effective queue management strategies during peak hours.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Quickly and accurately counted drawers at start and end of each shift.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
Education
No Degree - Typing And Comfuters And Food Service.
Asne Wilkes Skilles Center
West Jefferson, NC05.1990
Skills
- Field data collection
- Chemical Handling
- Environmental Compliance
- Equipment Operation
- Worksite safety
- Heavy Lifting
- Contaminated site cleanup
I love to sing dance and work on computers listen to music go swimming, Play pool
These are just a few of my most favorite hobbies. I sing And dance when ever I can. I love the water either swimming or riding a boat. I love to work on computers and I love to play Pool and I've been told im pretty good at it.
Timeline
Building Environmental Technician
Facilities Operations
03.2022 - Current
Food Service Technician
Sanford Commons
01.2005 - 01.2022
Cashier Assistant Manager
Servico Gas Station
04.1998 - 03.2005
No Degree - Typing And Comfuters And Food Service.
Asne Wilkes Skilles Center
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