Paula Mitchell
Murfreesboro,AR
Summary
Adaptable Chief Nursing Officer possessing 5 years of extensive experience as a Nurse Administrator in the hospital setting. Dynamic and educated with clear articulation and communication skills. Represents nursing department to senior management and delivers quality nursing management. Talented at proactively addressing problematic situations in stressful settings and resolving disputes fairly.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Chief Nursing Officer
Howard Memorial Hospital
07.2022 - Current
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Investigated and reported all incidents per hospital policies.
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
- Assisted with preparation of budget and expense reports.
- Supervised staff of 65 registered nurses, 4 licensed practical nurses and 3 certified nursing assistants.
- Provided direct nursing care to patients when personnel was short-staffed.
- Recruited new professional staff members and implemented comprehensive training programs.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Spearheaded and implemented new projects to expand scope of engagement.
Travel Staff RN
Advantage Medical Professionals
01.2022 - 07.2022
- Collaborated with interdisciplinary teams to develop impactful treatment plans.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Assessed patient conditions by taking vital signs and evaluating symptoms to determine appropriate treatment.
- Documented patient interactions and interventions in EPIC EMR.
- Educated patients and families about medications, treatments and lifestyle changes to better understand and manage condition.
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied, and observations.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Senior Director 1 - Critical Care Services
St. Francis Medical Center
08.2018 - 01.2022
- Analyzed statistics and patient surveys and took action to improve patient services.
- Developed organization-wide patient care programs, policies and procedures that enabled assessment and evaluation of patients' critical care needs.
- Facilitated design and development of critical patient care standards based on proven nursing theory.
- Implemented mechanisms to maintain financial viability of critical care services.
- Evaluated, selected and integrated health care technology and information management systems that supported patient care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
Associate Professor of Nursing
Louisiana Tech University
09.2009 - 08.2018
- Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Coached underperforming students to help meet clinical objectives
- Assessed student knowledge levels and abilities with detailed assessments.
- Identified and assigned appropriate activities and projects to enhance student learning.
- Developed and created clinical assignments to assess student skills.
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Coordinated with clinicians to develop and coordinate student assignments.
- Prepared and administered weekly examinations to test student skills.
- Compiled, administered and graded examinations to evaluate and record student comprehension levels.
- Prepared course materials such as syllabi, homework assignments and handouts for distribution or use within classroom.
- Prepared and delivered lectures to undergraduate or graduate students on topics such as pharmacology, mental health nursing and community health care practices.
- Stayed current on advances in biological science and incorporated into curriculum.
Registered Nurse, ICU and ER
St. Francis Medical Center
02.2002 - 08.2018
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Audited charts and reviewed clinical documents to verify accuracy.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
Education
Ph.D. - Nursing Administration And Education
William Carey University
Hattiesburg, MS08.2018
Master of Science - Nursing
University of Phoenix
Tempe, AZ08.2009
Bachelor of Science - Nursing
University of Louisiana At Monroe
Monroe, LA12.2001
Skills
- Training and Development
- Nursing Process
- Clinical Quality Program Standards
- Expense Report Preparation
- Regulatory Compliance
- Clinical Staff Management
- Planning Processes
- Human Resource Management
- Staff Mentoring
- Federal Statutes
- Safety Protocols
- Quality Improvement Activities
- Administrative Staff Supervision
- Policy and Procedure Adherence
- HIPAA Requirements
- Facility Inspections
- Strategic Planning
- Problem Resolution
- Continuous Improvements
- Nursing Staff Supervision
- Resource Allocation
- EMR Systems
- Staff Scheduling
- Recruitment and Staffing
- Staff Support
- Nursing Protocols
- Patient Care Services Coordination
- Job Performance Evaluations
- Medical Issues Management
- Personnel Management
- Profitability Strategies
- Medicare Compliance
Certification
BLS, ACLS, and PALS certifications
CPI certification
NIH certification
Timeline
Chief Nursing Officer
Howard Memorial Hospital
07.2022 - Current
Travel Staff RN
Advantage Medical Professionals
01.2022 - 07.2022
Senior Director 1 - Critical Care Services
St. Francis Medical Center
08.2018 - 01.2022
Associate Professor of Nursing
Louisiana Tech University
09.2009 - 08.2018
Registered Nurse, ICU and ER
St. Francis Medical Center
02.2002 - 08.2018
Ph.D. - Nursing Administration And Education
William Carey University
Master of Science - Nursing
University of Phoenix
Bachelor of Science - Nursing
University of Louisiana At Monroe
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