Paula Muhlenkamp
Leesburg,OH
Summary
Dynamic RN Case Manager with extensive experience at Buckeye Health Plan, excelling in chronic disease management and patient advocacy. Proven track record in reducing readmission rates through effective care coordination and quality improvement initiatives. Strong clinical judgment and compassionate approach foster trust and enhance patient outcomes in multidisciplinary settings.
Qualified LTSS CM with strong background in RN case management. Demonstrated ability to coordinate patient care plans and collaborate with healthcare teams to ensure optimal outcomes. Proven skills in patient advocacy and resource management.
Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.
Overview
12
12
years of professional experience
Work History
RN Case Manager
Buckeye Health Plan
02.2016 - Current
- Coordinated interdisciplinary care plans to optimize patient outcomes and resource utilization.
- Assessed patient needs, developing tailored interventions to enhance care effectiveness.
- Monitored patient progress, adjusting care strategies based on clinical evaluations and feedback.
- Collaborated with healthcare providers to ensure seamless transitions of care for high-risk patients.
- Implemented quality improvement initiatives that streamlined case management processes and reduced readmissions.
- Mentored junior staff in case management best practices, fostering a culture of continuous learning.
- Analyzed case data to identify trends, driving strategic decisions for program enhancements and efficiency gains.
- Advocated for patients' rights and access to necessary services within complex healthcare systems.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
RN Case Manager
Healthcare Support Staffing
01.2014 - 01.2016
- Coordinated patient care plans to ensure comprehensive service delivery and adherence to health regulations.
- Assessed patient needs and developed individualized care strategies in collaboration with healthcare teams.
- Facilitated communication between patients, families, and multidisciplinary teams to optimize health outcomes.
- Monitored patient progress and adjusted care plans based on ongoing evaluations and feedback from medical staff.
- Coordinated comprehensive care plans for diverse patient populations, ensuring tailored interventions and support.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline case management processes.
- Monitored patient progress through regular assessments, adjusting care plans to meet evolving needs effectively.
- Educated patients and families on health management strategies, promoting adherence to treatment regimens and preventive care.
- Developed and implemented quality improvement initiatives, enhancing service delivery within the case management department.
- Conducted regular assessments and evaluations of patient health status, adjusting care plans as necessary for optimal results.
Education
Associate of Applied Science - Nursing Practice
Southern State Community College
Hillsboro, OH01-2012
Certification - Practical Nursing
Rhodes State College
Lima, OH12-2007
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Utilization review
- Clinical assessment
- Case evaluation
- Community resources
- Medication management
- Quality improvement
- Healthcare regulations
- Cultural history
- Case management
- Critical thinking
- Compassionate and caring
- Interdisciplinary collaboration
- Training staff
- Wound care
- Strong clinical judgment
- Patient and family advocacy
- Microsoft office
- Attention to detail
- Preventive healthcare
Timeline
RN Case Manager
Buckeye Health Plan
02.2016 - Current
RN Case Manager
Healthcare Support Staffing
01.2014 - 01.2016
Associate of Applied Science - Nursing Practice
Southern State Community College
Certification - Practical Nursing
Rhodes State College