Paula Muse

• Maintain onboarding process, to include screening candidates, interviews, initiating background checks, fingerprints, and I-9/ E-verify through SAPsuccessfactors.
• Organize and lead staff orientation program and training to brief new hires on essential job information, such as company policies, employment benefits and job duties.
• Manage injury reporting & investigation process to ensure compliance in timely and accurate reporting.
• Provide guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
• Accurately prepare weekly payroll for 250 employees; running appropriate reports for tracking data, using Kronos system.
• Process requests for time away from work, to include vacation, elective unpaid days off, PTO, etc.
• Provide employees with appropriate information regarding claim initiation of FMLA, Accommodations, Workers Compensation, LOA, etc. through partner company.
• Assist management in resolution of employee relations issues and concerns, conducting investigations and presenting corrective action as necessary.

- Responsible for recruitment and retention in 8 departments.
- Coordinate and conduct new hire orientation weekly.
- Maintain 2 week, 30, 60, and 90 day communication reports of new team member with leadership for retention efforts.
- Collaborate with leave management to ensure leaves are submitted properly and promptly,
with appropriate supporting documentation.
- Ensure workplace compliance training is complete to reduce liability risks and operate effectively.
- Provide HR support for about 250 team members, to include investigations as necessary.
- Respond to employee inquiries, questions and complaints, guiding and directing employee.
relations issues to support workforce analysis, performance management and other core HR functions.
- Answered employee inquiries regarding health benefits and 401k options.
- Conducted workplace compliance training to reduce liability risks and operate effectively.

• Responsible for recruitment, interview processes, and offer documentation of 30+ direct hire positions per month.
• Sourcing applicants through various advertisement avenues for immediate hire and building pool of applicants.
• Conduct phone screens, schedule interviews, act as backup for interview teams, assist in onboarding process.
• Initiate background checks and drug screens.
• Performed HR Generalist duties as needed and required.

• Established culture building through clear and inspirational company vision, mission, and core values
• Coordinate and conduct orientation process for onboarding new hires
• Maintaining employee files, overseeing completion of assigned training, & coordinating performance evaluations timely for 50+ employees
• Manage and direct all aspects of food service department to include, hiring, onboarding, training, coaching, scheduling, payroll processing, food procurement, budgetary guidelines, safety, sanitation, MDS section K, CAA's, care plans / meetings.

• Culture building through clear and inspirational company vision, mission, and core values
• Coordinate and conduct orientation process for onboarding new hires
• Maintaining employee files, overseeing completion of assigned training, & coordinating performance evaluations timely for 25+ employees
• Performed direct hiring, onboarding, scheduling, payroll processing, training, safety & sanitation, adherence to budgetary guidelines, planning menus, writing recipes following HACCP guidelines, food ordering and weekly inventory
• Traveling Food Service Director conducting training at different facilities as needed and assisted in opening of several facilities.