Work History
Summary
Education
Skills
Certification
Affiliations
Overview
Work Availability
Work Preference
Timeline
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Paula Muse

Paula Muse

Human Resources Management
Poplar Grove,IL.

Work History

HR Generalist

Wesley Willows Corporation
10.2023 - Current
  • Recruitment & Talent Acquisition
  • Manage hiring process from pre-hire tasks through new hire orientation.
  • Develop policies, processes, and procedures to promote continuous improvement.
  • Serve as a liaison between employees and management, addressing concerns or questions
    to promote open communication and maintain trust.
  • Resolve employee relations issues and concerns, conducting investigations and presenting
    corrective action in accordance with company policies and procedures.
  • Monitor and track areas of regulatory compliance across multiple departments.

Human Resources Manager

Aramark (6-month Contract)
Algonquin, IL
12.2022 - 06.2023
  • Maintain onboarding process, to include screening candidates, interviews, initiating background checks, fingerprints, and I-9/ E-verify through SAPsuccessfactors.
  • Organize and lead staff orientation program and training to brief new hires on essential job information, such as company policies, employment benefits and job duties.
  • Manage injury reporting & investigation process to ensure compliance in timely and accurate reporting.
  • Provide guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Accurately prepare weekly payroll for 250 employees; running appropriate reports for tracking data, using Kronos system.
  • Process requests for time away from work, to include vacation, elective unpaid days off, PTO, etc.
  • Provide employees with appropriate information regarding claim initiation of FMLA, Accommodations, Workers Compensation, LOA, etc. through partner company.
  • Assist management in resolution of employee relations issues and concerns, conducting investigations and presenting corrective action as necessary.

Human Resources Representative

Meijer
Machesney Park, IL
05.2022 - 12.2022
  • Responsible for recruitment and retention in 8 departments.
  • Coordinate and conduct new hire orientation weekly.
  • Maintain 2 week, 30, 60, and 90 day communication reports of new team member with leadership for retention efforts.
  • Collaborate with leave management to ensure leaves are submitted properly and promptly,
    with appropriate supporting documentation.
  • Ensure workplace compliance training is complete to reduce liability risks and operate effectively.
  • Provide HR support for about 250 team members, to include investigations as necessary.
  • Respond to employee inquiries, questions and complaints, guiding and directing employee.
    relations issues to support workforce analysis, performance management and other core HR functions.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Conducted workplace compliance training to reduce liability risks and increase operational efficeincy.

Talent Acquisition Partner

Actalent (6-month Contract)
Loves Park, IL.
09.2021 - 03.2022
  • Responsible for recruitment, interview processes, and offer documentation of 30+ direct hire positions per month.
  • Sourcing applicants through various advertisement avenues for immediate hire and building pool of applicants.
  • Conduct phone screens, schedule interviews, act as backup for interview teams, assist in onboarding process.
  • Initiate background checks and drug screens.
  • Performed HR Generalist duties as needed and required.

Food Service Director

Health Care Services Group
Rockford, IL
08.2016 - 09.2021
  • Established culture building through clear and inspirational company vision, mission, and core values
  • Coordinate and conduct orientation process for onboarding new hires
  • Maintaining employee files, overseeing completion of assigned training, & coordinating performance evaluations timely for 50+ employees
  • Manage and direct all aspects of food service department to include, hiring, onboarding, training, coaching, scheduling, payroll processing, food procurement, budgetary guidelines, safety, sanitation, MDS section K, CAA's, care plans / meetings.

Food Service Director

A' viands LLC
Freeport, IL
08.2004 - 08.2016
  • Culture building through clear and inspirational company vision, mission, and core values
  • Coordinate and conduct orientation process for onboarding new hires
  • Maintaining employee files, overseeing completion of assigned training, & coordinating performance evaluations timely for 25+ employees
  • Performed direct hiring, onboarding, scheduling, payroll processing, training, safety & sanitation, adherence to budgetary guidelines, planning menus, writing recipes following HACCP guidelines, food ordering and weekly inventory
  • Traveling Food Service Director conducting training at different facilities as needed and assisted in opening of several facilities.

Summary

Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Education

B.S - Human Resources Management

Upper Iowa University
08.2020

AAS - Business Management

Gateway Technical College
10.2018

CDM, CFPP - Foodservice Management -

Rock Valley College
09.1995

Skills

  • Problem solving
  • Leadership
  • Management
  • Coaching
  • Recruiting
  • Staff development
  • Policy and Procedure Writing
  • Policy Reinforcement
  • Human Resource Management
  • Employee Relations
  • Sanitation and Safety

Certification

SHRM-CP

Affiliations

SHRM Member – December 2019 to Present.

Overview

25
25

Years of HR experience

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balanceCompany Culture

Timeline

HR Generalist

Wesley Willows Corporation
10.2023 - Current

Human Resources Manager

Aramark (6-month Contract)
12.2022 - 06.2023

Human Resources Representative

Meijer
05.2022 - 12.2022

Talent Acquisition Partner

Actalent (6-month Contract)
09.2021 - 03.2022

Food Service Director

Health Care Services Group
08.2016 - 09.2021

Food Service Director

A' viands LLC
08.2004 - 08.2016

B.S - Human Resources Management

Upper Iowa University

AAS - Business Management

Gateway Technical College

CDM, CFPP - Foodservice Management -

Rock Valley College

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