Paula Pecotte
Farmington,NM
Summary
Dedicated and detail-oriented professional with diverse experience in food preparation, retail management, and customer service. Proven ability to maintain high standards of cleanliness and organization while supervising store operations and preparing products efficiently. Skilled in team leadership and schedule management, ensuring optimal staffing levels and operational efficiency in fast-paced environments. Strong communication abilities, adept at assisting customers and building rapport to enhance their shopping experience. Experienced in handling transactions, writing contracts, and managing inventory, with a solid understanding of retail processes from stocking shelves to processing payments. Committed to delivering exceptional service and fostering a positive team atmosphere.
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
32
32
years of professional experience
Work History
Cashier /Retail Keyholder
Ross Stores
Farmington, WaNew Mexico
11.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Managed cash register operations while ensuring accuracy in financial exchanges.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented checkout process improvements to enhance customer satisfaction and reduce wait times.
- Collaborated with team members to maintain a clean and organized checkout area.
- Conducted regular audits of cash drawer to ensure compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored inventory levels, assisting with stock replenishment as needed.
Self Employed
Paulas Nail's
05.2004 - 08.2024
- Colored Hair, Did Hair Cuts and Styles, Did Nail Extensions, Pedicures, made sure all hair and nail tools were cleaned and sanitized
- Developed a personalized portfolio of services catering to individual client needs, ensuring a high level of customer satisfaction and repeat business.
- Cultivated strong client relationships and provided exceptional service, resulting in a consistent stream of referrals and positive testimonials.
- Worked well in a team setting, providing support and guidance.
morning prep
papa murphys pizza
01.2023 - 04.2024
- In charge of preparing the front end of the store vegetables and meats for pizza.
- Prepping dough sheets, cutting all vegetables and meats. making sure all prep areas wear clean and useable
- Assisted in creating a smooth and efficient workflow by preparing all necessary ingredients and supplies needed for the day's menu.
- Ensured the cleanliness and organization of the kitchen workspace to promote safety and efficiency.
- Implemented new prep techniques that increased overall productivity by 15% during peak hours.
- Conducted quality checks on all prepped ingredients to maintain high standards of food safety and freshness.
Cashier/Contract Writer
Heilig Myers Furniture
05.1996 - 05.2000
- Wrote contracts for customers, took payments, Unloaded Merchandise from the truck, filed customers applications, Called customers to remind them of payments
- Managed point-of-sale transactions efficiently, handling cash, credit, and debit card payments for a diverse customer base.
- Provided excellent customer service by assisting customers in finding products, answering queries, and resolving issues promptly.
Cashier Front End Manager
Alco
12.1993 - 05.1995
- Made schedules for my team, stocked shelves, Set planograms, opened and closed store, Assisted customers with finding products, worked unloading trucks
- Managed front-end operations and ensured a seamless customer experience by overseeing cashier activities.
- Trained and supervised cashiers, providing guidance on best practices for efficient checkout and customer service.
- Handled customer inquiries and resolved issues, maintaining a positive atmosphere and fostering customer loyalty.
- Prepared cash registers and managed cash handling, ensuring accuracy in transactions and daily cash reports.
- Collaborated with management to implement promotional sales and activities, boosting overall store performance and customer engagement.
Education
Northland Pioneer College - Cometology
Northland Pioneer College
Winslow, Az08.2004
Skills
- Cashier, Sales, Contract writing (Skillful)
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Dependability and reliability
- Gift card handling
Accomplishments
- Promoted to Key Holder after only 3 weeks for exceptional performance. Also Employee of the month for December
Timeline
Cashier /Retail Keyholder
Ross Stores
11.2025 - Current
morning prep
papa murphys pizza
01.2023 - 04.2024
Self Employed
Paulas Nail's
05.2004 - 08.2024
Cashier/Contract Writer
Heilig Myers Furniture
05.1996 - 05.2000
Cashier Front End Manager
Alco
12.1993 - 05.1995
Northland Pioneer College - Cometology
Northland Pioneer College