Paula Pendleton
Freeport,FL
Summary
Fraud investigation professional prepared to bring high standards and results-driven approach to role. Known for impactful fraud detection and prevention efforts, contributing to organizational integrity. Emphasizes team collaboration and adaptability to ensure comprehensive fraud mitigation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Fraud Investigator
GEICO Hybrid – Florida Panhandle
05.2022 - 08.2024
- Conducted comprehensive background investigations on referred claims.
- Investigated potential fraudulent claims with a focus on quality and cost control.
- Analyzed first reports of loss to identify fraudulent activities.
- Inspected vehicles and clinics to gather evidence.
- Interviewed claimants and insured individuals to assess the legitimacy of claims.
- Evaluated new tools and technologies for potential integration into existing fraud detection systems, ensuring the continuous improvement of investigative capabilities.
- Reduced fraud losses by implementing advanced data analysis techniques and identifying fraudulent trends.
District Commander/Lieutenant
Walton County Sheriff’s Office, Walton County Florida
04.2008 - 03.2022
- Supervised criminal investigations and implemented crime reduction strategies.
- Reviewed reports and managed employee evaluations.
- Oversaw budgeting, community outreach, and training programs.
- Coordinated and led investigations at crime scenes and community events.
- Developed and executed strategic security plans and emergency response protocols.
- Streamlined processes and improved operational efficiency by implementing innovative technologies and tools.
Bookkeeper/Administrative Assistant
Walton County Chamber of Commerce, Walton County Florida
01.2005 - 01.2007
- Managed accounts payable and receivable, collections, and billing.
- Organized community events and assisted the Chamber President.
- Provided excellent customer service.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Education
Law Enforcement
Northwest Florida State College
Niceville, FL03-2008
Skills
Leadership and Supervision
- Customer Service
- Strategic Security Planning
- Fraud Detection and Prevention
- Investigative Techniques
- Interviewing and Interrogation
- Report Preparation
- Florida Private Investigator
- Florida Notary
- Background checks
- Evidence collection
- Investigative techniques
Certification
- Licensed Florida Private Investigator
- Florida Notary
Timeline
Senior Fraud Investigator
GEICO Hybrid – Florida Panhandle
05.2022 - 08.2024
District Commander/Lieutenant
Walton County Sheriff’s Office, Walton County Florida
04.2008 - 03.2022
Bookkeeper/Administrative Assistant
Walton County Chamber of Commerce, Walton County Florida
01.2005 - 01.2007
Law Enforcement
Northwest Florida State College
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