Paula Perez
Fort Lauderdale,FL
Summary
Organized Office Manager with noted experience in administrative management. Successfully manage multiple tasks with a positive attitude, and have the willingness to take on added responsibilities to meet team goals. A methodical and detail-oriented team player with expertise in team leadership. As a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency; while using independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Office Manager
SOUTHERN CROSS BOAT WORKS
09.2019 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Property Manager
Jasal Int'l Realty
10.2010 - 09.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
- Maintained sufficient number of units market-ready for lease.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Education
Bachelor of Arts - Business Administration And Management
URBE
VENEZUELAReal Estate And Property Management Certification
Gold Coast Schools
North Miami Beach, FLSkills
- Office Management/Administration
- Team/Employee Supervision
- Contract Administration
- Billing
- Scheduling and Calendar Management
- Travel Coordination
- Staff Hiring/Training
- Organizational Skills
- Human Resources
- Project Management
- Customer Service/Relations
- Credit and Collections
- Documentation and Control
- Excellent Multi-Tasking Ability
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
SOUTHERN CROSS BOAT WORKS
09.2019 - Current
Property Manager
Jasal Int'l Realty
10.2010 - 09.2019
Bachelor of Arts - Business Administration And Management
URBE
Real Estate And Property Management Certification
Gold Coast Schools
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