Paula Piano

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

• Planned and coordinated the Charrette events.
• Reduced office supply costs by 10%.
• Advanced from a temporary job assignment to being hired as the Receptionist within a few months then transitioned into Paralegal/clerk work for a few years then to Office Manager.
• Improved Marketing plan each year that brought in more business contacts and revenue.
• 90% of phone calls from potential clients were converted to consultation appointments.
• Hired and trained new staff when applicable.
• Supervised team of anywhere from 3-8 staff members.