Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paula Polley

Hamilton,OH

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in dynamic environments. Proven ability to work independently and rapidly acquire new skills.

Overview

14
14
years of professional experience

Work History

Ophthalmic Scribe

Cincinnati Eye Institute
Fairfield, OH
05.2018 - 12.2023
  • Assisted ophthalmologist during patient visits by documenting interactions and treatment plans.
  • Monitored patient flow to ensure timely completion of exams and procedures.
  • Prepared exam rooms, sterilized instruments, and retrieved charts to support physicians.
  • Performed basic vision tests such as visual acuity and color blindness assessments.
  • Facilitated ordering of tests and prescriptions under physician guidance.
  • Maintained, calibrated, and stocked equipment for examination use.
  • Managed administrative tasks including filing documents, faxing, and ordering supplies.
  • Demonstrated knowledge of HIPAA regulations while handling patient information.

Registrar/Medical Assistant

Mercy Health Physician Partners
Fairfield, OH
11.2012 - 11.2017
  • Registered new patients in practice management software, ensuring accurate demographic data entry.
  • Assisted physicians with patient care by taking vital signs and preparing patients for examinations.
  • Managed patient flow through phone scheduling and professional greeting of visitors.
  • Organized patient charts prior to daily clinic sessions for efficient access.
  • Administered treatments as directed by physician to support patient care.
  • Maintained cleanliness and stock of examination rooms for optimal readiness.
  • Scheduled appointments for patients via phone and in-person interactions.
  • Relayed messages from patients to physicians regarding concerns and treatment updates.

Registrar/Medical Assistant

Health Alliance
Cincinnati, OH
11.2009 - 11.2012
  • Verified customer information to guarantee data accuracy during entry into the system.
  • Processed payments for registrations, including cash, checks, credit cards, and online transactions.
  • Maintained HIPAA compliance by ensuring confidentiality of patient information.
  • Ensured proper cleaning of instruments after each examination per established protocols.
  • Managed medical records through filing, charting, transcription, and electronic health record data entry.
  • Answered phones and scheduled appointments while managing patient flow and greeting visitors professionally.
  • Assisted physicians with patient care by taking vital signs and histories, preparing patients for examinations.
  • Scheduled appointments for patients both via phone and in person.

Education

Certificate of Technical Studies - Ophthalmic Technician

Mercy College
Toledo, OH
05-2018

Cosmetology -

Sterling School of Beauty
Sterling, IL
06-1981

High School Diploma -

Sterling High School
Sterling, IL
06-1976

Some College (No Degree) - Business

Sauk Valley College
Dixon, IL

Skills

  • Detail orientation
  • Effective communication
  • Problem solving
  • Administrative support
  • Multitasking
  • Adaptability
  • Cash management
  • Customer assistance

References

References available upon request.

Timeline

Ophthalmic Scribe

Cincinnati Eye Institute
05.2018 - 12.2023

Registrar/Medical Assistant

Mercy Health Physician Partners
11.2012 - 11.2017

Registrar/Medical Assistant

Health Alliance
11.2009 - 11.2012

Certificate of Technical Studies - Ophthalmic Technician

Mercy College

Cosmetology -

Sterling School of Beauty

High School Diploma -

Sterling High School

Some College (No Degree) - Business

Sauk Valley College

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