Paula Rahall
Poway
Summary
Detail-oriented Registrar with extensive experience in office operations and technology support. Proficient in managing administrative tasks, utilizing project management software, and collaborating with executive teams to drive organizational success. Known for reliability and fostering positive work environments, consistently achieving goals through adaptability and teamwork.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
St. Michael's Church
12.2021 - Current
- Strengthened financial oversight by partnering with Bookkeeper to maintain parish records.
- Streamlined office operations, ensuring efficient workflows and seamless communication among staff.
- Optimized priest and pastoral schedules, enhancing time management and appointment efficiency.
- Enhanced document retrieval through development and maintenance of effective filing systems.
- Promoted effective onboarding by conducting comprehensive training sessions for new staff.
- Secured sensitive information via strict privacy policies and secure filing systems.
- Maintained precise records through diligent data entry and database management for parish.
- Supported bereaved families and clergy by coordinating funeral arrangements with sensitivity.
Receptionist
Our Lady of Mount Carmel
05.2017 - 12.2019
- Ensured positive first impressions as initial contact for parishioners and vendors.
- Supported Faith Formation Team with various ministry projects and initiatives.
- Facilitated parish-wide communications using Constant Contact and Remind.com platforms.
- Provided administrative assistance to Business Manager and Pastor for various projects.
- Answered phone calls and emails, resolving inquiries and maintaining service excellence.
- Prepared worship aids and mass readings for funeral services and prayer intentions.
Mortgage Banking Call Center Management
Homecomings Financial
01.2000 - 06.2007
- Enhanced associate performance through effective coaching and monitoring techniques.
- Conducted interviews for permanent employee positions to strengthen workforce quality.
- Supported training initiatives for new hires alongside Learning and Development team.
- Created and led skill development training classes to boost employee capabilities.
- Collaborated with management to design collection and loss mitigation strategies.
- Analyzed productivity metrics to evaluate and refine collection strategies' effectiveness.
- Facilitated projects focused on process improvements to enhance operational efficiency.
- Oversaw vendor relationships through regular audits to ensure quality standards.
- Executed recruitment efforts for various internal job openings and roles.
Education
Associate of Applied Science - Education
Tidewater Community College
Virginia Beach, VA05-1995
Bachelor of Science - Psychology
Saint Leo College
Norfolk, VA12-1998
Bachelor of Science - Information Technology
National University
La Jolla, CA05-2002
Skills
- Adept at coordinating multiple projects simultaneously
- Possesses a proactive approach to leadership
- Strong leadership background
- Skilled in teamwork and autonomous tasks
- Facilitates cheerful and skilled direction for a range of clients
- Detail-oriented data management
- Skilled in digital tools
- Administrative support
Timeline
Administrative Assistant
St. Michael's Church
12.2021 - Current
Receptionist
Our Lady of Mount Carmel
05.2017 - 12.2019
Mortgage Banking Call Center Management
Homecomings Financial
01.2000 - 06.2007
Associate of Applied Science - Education
Tidewater Community College
Bachelor of Science - Psychology
Saint Leo College
Bachelor of Science - Information Technology
National University