Paula Ramirez

Currently working as a stylists at the Quail Creek location.

• As a stylist you create a custom haircut for the guest in your chair according to the desire of the guest.
• Also recommend product to use to maintain the style that you have created.
• General duties to keep your work station clean as well as the cleanliness of the salon.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed a team of up to 8 stylists

• As a manager with Malpass, I managed numerous locations from as far South as a location in Centinneal to as far north as the location on 72nd and Sheridan.
• I helped with the day to day duties of staffing the salon ordering product for the salon, as well as recruiting new stylist for the location I was currently overseeing.
• At one point I duel managed 2 salons at one time with a total staff of 12.
• My greatest accomplishment as the location at 72nd and Sheridan as they were a brand shop. numbers increased and were steady by year 3 and showing great improvement.