Michelle Richey
Tupelo,MS
Summary
Accomplished Administration Manager with a proven track record at Primary Eye Care, adept in office management and staff training. Excelled in developing efficient filing systems and streamlining service delivery, enhancing operational efficiency. Skilled in documentation and fostering a professional environment, demonstrating exceptional organizational and interpersonal abilities.
Overview
10
10
years of professional experience
Work History
Administration Manager
Primary Eye Care
01.2023 - Current
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving.
Receptionist/Insurance/Billing Clerk
Primary Eye Care
10.2014 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Skills
- Documentation And Reporting
- Staff Training and Development
- Office Management
- Filing systems
Education
Mooreville High School
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