Paula Rico
Corpus Christi,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Mobile Phlebotomist
Biodesix
Boulder, CO
07.2022 - Current
- Contact each patient within 24 hours
- Prompt scheduling of appointments (1 to 3 days)
- Communicate with the office regarding scheduling, patient issues or draw complications
- Specimen collection adhering to kit instructions precisely, to ensure accurate testing
- Samples packed and shipped same day using FedEx shipping materials provided by company
- Prompt invoicing of draws for payment.
Primary Home Care Coordinator
American Medical Home Health
Corpus Christi, TX
07.2021 - 11.2022
- Help clients get needed services or resources
- Interview clients to gather information about their backgrounds, needs, or progress
- Refer clients to community or social service programs
- Collaborate with other professionals to assess client needs or plan treatments
- Assist clients in handling details of daily life
- Explain regulations, policies, or procedures
- Advise clients or community groups on health issues
- Monitor nutrition related activities of individuals or groups
- Provide basic information to guests, visitors, or clients.
Phlebotomy Technician
CHRISTUS Spohn Employment Ctr
Corpus Christi, TX
02.2022 - 04.2022
- Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies
- Organize or clean blood-drawing trays, ensuring that all instruments are sterile and all needles, syringes, or related items are of first-time use
- Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
QUALITY ASSOCIATE II
Talecris Plasma Resources, GRIFOLS
Corpus Christi, TX
05.2007 - 04.2021
- Maintain medical records
- Enter patient, specimen, insurance, or billing information into computer
- Train other medical personnel in phlebotomy or laboratory techniques
- Match laboratory requisition forms to specimen tubes
- Dispose of blood or other Biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
- Collect specimens at specific time intervals for tests
- Process blood or other fluid samples for further analysis by other medical professionals
- Document route of specimens from collection to laboratory analysis and diagnosis
- Conduct hemoglobin tests to ensure donor iron levels are normal
- Transport specimens or fluid samples from collection sites to laboratories
- Perform saline flushes or dispense anticoagulant drugs through intravenous in accordance with licensing restrictions and under the direction of a medical doctor
- Monitor blood or plasma donors during and after procedures to ensure health, safety, and comfort
- Determine donor suitability, according to interview results, vital signs, and medical history
- Calibrate or maintain machines, such as those used for plasma collection
- Perform daily donor record file review
- Perform equipment quality control review- daily, weekly, monthly, semi-annual and annual
- Perform review of donor center records
- Perform weekly review of equipment incident logs
- Verification and release of sample shipment
- Perform Staging of plasma for shipment
- Inspection and release of incoming supplies
- Perform Weekly employee observations
- Participate in Quality Assurance meetings
- SOPs and cGMPs are followed and regulations are met
- Performs review of documentation of unsuitable test results and disposition of associated units
- Documents, investigates, and performs root cause analysis for deviations and customer complaints, specifically in how they relate to safety of donor and quality of product
- Review and approval of deferred donor reinstatement activities
- Waste shipment review
- Initiates investigations and reports any supplies that have not met quality specifications and requirements prior to use
- Perform review of medical incident reports and applicable related documentation.
PHLEBOTOMIST, Christus Spohn Hospital
Alice, TX
10.2005 - 05.2007
- Collected and Prepared blood specimens and other samples for laboratory testing
- Maintained reports for patients
- Performed clerical duties and provided great customer service
- Centrifuged blood samples as outlined in clinical protocols
- Used personal protective equipment correctly to protect coworkers and patients.
Education
High School Diploma - Liberal Arts
Santa Gertrudis Academy High School
Kingsville, TX08.2004
Skills
- Hospital Coordination
- Resource Allocation
- Patient Safety
- Quality Control
- Training and Mentoring
- Records Maintenance
- Patient Advocacy
- HIPAA Guidelines
- Records Management
- Patient Relations
- Schedule Management
- Performance Monitoring
- Patient Care Assessment
- Facility Inspections
- Personnel Management
- Employee Work Scheduling
- Operational Records Maintenance
- Employee Performance Evaluations
- Employee Recruitment and Hiring
- Decision-Making
- Critical Thinking
- Risk Management
- Process Implementation
- Eligibility Determination
- Human Resources Understanding
- Training Coordination
- Office Administration
- Referral Coordination
- Standard Operating Procedures
Timeline
Mobile Phlebotomist
Biodesix
07.2022 - Current
Phlebotomy Technician
CHRISTUS Spohn Employment Ctr
02.2022 - 04.2022
Primary Home Care Coordinator
American Medical Home Health
07.2021 - 11.2022
QUALITY ASSOCIATE II
Talecris Plasma Resources, GRIFOLS
05.2007 - 04.2021
PHLEBOTOMIST, Christus Spohn Hospital
10.2005 - 05.2007
High School Diploma - Liberal Arts
Santa Gertrudis Academy High School
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