Paula Rigby
Phoenix,AZ
Summary
Results-driven Human Resources Leader with extensive experience in employee engagement, performance management, and retention strategies across multi-site organizations. Expertise in coaching executives on complex employee relations and enhancing workplace culture through strategic HR metrics. Proven ability to implement compliant HR operations that elevate employee experience and drive business success.
Overview
15
15
years of professional experience
Work History
HR BUSINESS PARTNER (HR Leadership Role)
Dickens Quality Demolition
05.2021 - Current
- Enhanced organizational effectiveness by advising leadership on planning and employee relations.
- Developed leadership programs to prepare high-potential employees for future roles.
- Managed employee benefits and programs, ensuring a positive employee experience.
- Chaired training committee to promote continuous learning and safety compliance.
- Aligned workforce planning with company goals to support executive leadership.
- Spearheaded onboarding and retention efforts, boosting employee satisfaction and reducing turnover.
PROFESSIONAL SABBATICAL
01.2019 - 05.2021
- Cultivated expertise in modern HR practices during COVID-19 industry disruptions.
- Enhanced leadership skills through dedicated learning focused on employee experience during change.
- Returned to workforce equipped with strategies for employee empowerment and retention.
- Focused on building inclusive, high-performing teams to drive organizational success.
- Implemented initiatives to foster a culture of collaboration and engagement within teams.
- Developed training programs to support team members in adapting to evolving work environments.
HUMAN RESOURCES MANAGER
Arizona Pizza Management
01.2011 - 01.2019
- Enhanced HR operations for 300 employees across 23 locations.
- Advised senior leadership on employee relations and conflict resolution strategies.
- Developed career pathing practices, boosting internal promotions and retention rates.
- Executed payroll and benefits programs, ensuring accuracy and a positive experience.
- Implemented recognition programs to drive performance and employee engagement.
- Drove community outreach initiatives, reinforcing culture and brand values.
Education
Bachelor of Fine Arts -
Boston Conservatory of Music
Boston, MASkills
- Leadership Coaching & Consultation (Coaches/Team Leaders/Execs)
- Employee Relations (Discovery → Documentation) & Workplace Fairness
- Engagement, Culture & Employee Experience
- Workforce Strategy & Planning (Recruitment, Retention, Development, Succession)
- Performance Management, Career Pathing & Talent Reviews
- Change Management & Organizational Effectiveness
- Total Rewards Support (Benefits, Leave, 401(k); Compensation Partnering)
- HR Compliance, Policy Governance, Audits & Reporting
- Training, Team Effectiveness & Upskilling Frontline Leaders
- HR Metrics, Operational Efficiency & Process Improvement
- ISolved HRIS
- Microsoft Office (Excel, Word, PowerPoint)
- Policy implementation
- Employee retention
- Employee relations
- Retention strategies
Timeline
HR BUSINESS PARTNER (HR Leadership Role)
Dickens Quality Demolition
05.2021 - Current
PROFESSIONAL SABBATICAL
01.2019 - 05.2021
HUMAN RESOURCES MANAGER
Arizona Pizza Management
01.2011 - 01.2019
Bachelor of Fine Arts -
Boston Conservatory of Music