PAULA ROBERTS
Summary
Skilled Production supervisor with 8 years of experience supervising, scheduling and directing employees. Resourceful specialist knowledgeable in production of Aluminum Die Cast and Automobile Parts . Track record of boosting efficiency, by increasing up time and decreasing scrap. Focused on monitoring safety in busy and potentially hazardous environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Third Shift Supervisor
Pace Industries
10.2022 - 10.2023
- My responsibilities included holding start of shift meetings, assigning operators to machines, coordinating with quality, maintenance and tool room for prioritizing repairs, issues, etc
- Held weekly safety meetings, participated in end of shift carryover meetings with management
- Worked with three team leaders in cast to maintain shift operations
- Followed up with machining and secondary crews based upon information provided by the day shift supervisor
- Responsible for continuous improvement activities to increase uptime and reduce scrap
- My goal was to increase uptime by 10% and reduce scrap by 3%
- The result in 8 months was increased uptime by 25% and decreased scrap by 5%.
Third Shift Production Lead
MacLean Power Systems
04.2021 - 10.2022
- Duties included coordinating and organizing production line tasks, implementing safety guidelines, encouraging teamwork and educating staff in areas needed to improve production, overseeing multiple departments' production, and working with Quality to educate my team to ensure production of good products and reduce scrap.
Production Lead
Pacific Manufacturing
01.2019 - 01.2021
- My specific work activities included recommending production strategies to ensure production is met throughout my department, enforcing safety guidelines, solving production issues, organizing training activities, encouraging team participation and conducting employee appraisal.
Dietary Manager
Harborview Rehabilitation & Health Care Center
11.2016 - 07.2020
- Educated new employees on proper facility procedures and policies, following facility policies
- Trained, disciplined and motivated staff to give all residents and guests top-notch service
- Evaluated food production to check whether food was being made, portioned and handled correctly
- Coordinated food inventory and maintained costs within budget guidelines
- Instructed and administered facility menu and policy exam to new employees
- Worked with dietitians to set menus meeting overall patient needs, as well as implement specific dietary plans for individual patients
- Established healthful and therapeutic meal plans and menus for individuals with specific health conditions
- Completed multiple duties by handling all dietary transactions, maintaining cleanliness and displaying exceptional customer service
- Checked with residents to ask about food quality, satisfaction and personal likes or dislikes
- Completed regular line checks to maximize quality assurance
- Interviewed, hired, and supervised back of house staff
- Keep food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
- Controlled portion sizes and garnishing for optimal cost controls
- Kept the kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards
- Revamped and motivated kitchen staff to be highly efficient and produce consistent quality
- Sought out and implemented methods to improve service and team performance to boost business sustainability
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members
- Priced and ordered food products, kitchen equipment and food service supplies
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Office Manager
AMI Hides
10.2012 - 03.2017
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Supported clerical needs of more than 2 supervisors, including taking messages, scanning documents and routing business correspondence
- Entered invoice data into the company database and updated details, including customer contacts and delivery dates to keep information current
- Managed office inventory and placed new supply orders
- Handled supply purchases and inventory management for office operations and equipment maintenance
- Saved costs by soliciting vendor quotes to determine optimal material purchase pricing.
Lead Patient Care Coordinator
Volunteer Home Care
08.2008 - 07.2010
- Coordinated between patients and healthcare professionals to meet patient needs
- Accessed patient information through a variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Improved operations by working with team members and customers to find workable solutions
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Created agendas and communication materials for team meetings
- Earned reputation for good attendance and hard work
- Improved customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) - Certified Dietary Manager
Madison Area Technical College
Madison, WIGED -
Tennessee College of Applied Technology - Ripley
Ripley, TNSkills
- Recordkeeping abilities
- Department oversight
- Delivery coordination
- Menu planning skills
- Recruitment and hiring
- Sanitation
- Team management
- Inventory management
- Supervision
- Staff scheduling
- Process improvement
- Computer literacy
- Stress management
- Active listening
- Delegation skills
- Performance evaluation
- Team leadership
- Employee training
- Record keeping
- Project management
- Conflict resolution
- Critical thinking
- Organizational skills
- Problem-solving abilities
- Adaptability
- Safety compliance
- Equipment Troubleshooting
- Production Reporting
- Production Scheduling
- Creative Problem-Solving
- Team Motivation
- Staff Development
- Shift Paperwork Completion
- Flexible Schedule
- Strong Verbal and Written Communication
- Professional Appearance
- Team Collaboration and Leadership
- Daily Workflows
- Positive Attitude
- Team Supervision
- Rules Enforcement
- Safety Processes and Procedures
- POS Deletions
- Knowledgeable in Dayforce, Workday
Certification
- STOP-Safety
- Forklift Certified
- Management-Reasonable Suspicion Training and Compliance
- Workday
- Dayforce
Timeline
Third Shift Supervisor
Pace Industries
10.2022 - 10.2023
Third Shift Production Lead
MacLean Power Systems
04.2021 - 10.2022
Production Lead
Pacific Manufacturing
01.2019 - 01.2021
Dietary Manager
Harborview Rehabilitation & Health Care Center
11.2016 - 07.2020
Office Manager
AMI Hides
10.2012 - 03.2017
Lead Patient Care Coordinator
Volunteer Home Care
08.2008 - 07.2010
Some College (No Degree) - Certified Dietary Manager
Madison Area Technical College
GED -
Tennessee College of Applied Technology - Ripley
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