Paula Roberts
Mount Dora,FL
Summary
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Reliable worker with many years experience in the workplace. Efficient, hardworking and energetic.
Overview
5
5
years of professional experience
Work History
Bookkeeping
Homes In Partnership, Inc.
07.2015 - 06.2017
- I opened accounts for each home being built
- Consolidated the bank statements each month
- We entered each invoice into quickbooks, wrote the checks out to pay the subcontractors, and was responsible for balancing each account
- I met with each homeowner and explained the invoices and had them sign checks
- Helped the homeowners choose the colors for their home.
- I was responsible for asking for the draws for construction
Office Manager
Ronnie's Plumbing
04.2012 - 06.2016
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Bank Teller
Federal First Bank
03.2012 - 10.2012
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Counted and packaged currency and coins.
- Reconciled cash drawer and resolved discrepancies.
Education
Associate - Bookkeeping
Valencia College
06.1992
Skills
- Typing
- Filing
- General office equipment
- Quickbooks
- Customer service
- Answering phones
- Taking messages
- Scheduling appointments
- Making deposits
- Keeping a cash drawer
- Bookkeeping basics
Timeline
Bookkeeping
Homes In Partnership, Inc.
07.2015 - 06.2017
Office Manager
Ronnie's Plumbing
04.2012 - 06.2016
Bank Teller
Federal First Bank
03.2012 - 10.2012
Associate - Bookkeeping
Valencia College
Similar Profiles
Patrick TherrienPatrick Therrien
Relief Counselor at Partnership for Children Youth HomesRelief Counselor at Partnership for Children Youth Homes
AMANDA BLEVINSAMANDA BLEVINS
LIHEAP Lead at Bluegrass Community Action PartnershipLIHEAP Lead at Bluegrass Community Action Partnership
VALENTINA SERRANDREIVALENTINA SERRANDREI
Business Support Administrator at Living Well PartnershipBusiness Support Administrator at Living Well Partnership
Ingrid CamineroIngrid Caminero
Medical Billing Specialist at Lake Medical ImagingMedical Billing Specialist at Lake Medical Imaging
Marie DeliusMarie Delius
Licensed Practical Nurse/Registered Nurse Graduate at Florida Department of Veteran's AffairLicensed Practical Nurse/Registered Nurse Graduate at Florida Department of Veteran's Affair