Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paula Sauceda

Phoenix,AZ

Summary

Hardworking, passionate, and people skills.

Seeking new opportunities and a changing environment. Ready to help team, by achieving company goals.

Encouraged problem-solver with talents for team building, leading and motivating, as well as excellent customer relationship-building.

Would love to positively impact company, partnering with coworkers and rest of team at office.

Overview

17
17
years of professional experience

Work History

Manager

Pro Serv
10.2017 - 01.2024
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, with property management and clients.
  • Constant motivation among employees to improve performance, productivity making a better working environment for all.
  • Achieved goals by developing and executing strategic plans and performance, ensuring high-quality service. Always working with staff outside our company like Security, Concierge and vendor's.

Site Supervisor

Oranje Commercial Cleaning
09.2016 - 09.2017
  • Supported event setup and tear-down, contributing to successful school functions.
  • Assisted Maintenance with Lighting and ballast replacement
  • Collaborated with property residents to complete larger projects efficiently and effectively.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Moved furniture for cleaning and set up for special events.
  • Ran variety of cleaning machines such as floor machines designed to wax, extract, and top scrub floors and carpets.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.

Supervisor

Pivot Building Services
02.2010 - 03.2016
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Conducted routine inspections to check quality and compliance with established specifications.

Night Manager

Paragon Building Services
05.2007 - 08.2009
  • Disarming alarms, unlocking doors for cleaning crew and assuring them locked again
  • Signing out keys and two way radios for crew and security communications
  • Assisted in inventory management for cleaning supplies, ensuring adequate stock levels for uninterrupted custodial operations.
  • Reduced energy consumption by turning off lights and adjusting thermostat settings during non-business hours.
  • Prepared rooms for special events, setting up furniture and equipment according to event requirements.
  • Assisted with emergency situations like floods or power outages, ensuring occupant safety and minimizing property damage.
  • Supported facility security measures by locking doors, windows, and gates at the end of each shift.

Education

Trevor Browne High School
Phoenix, AZ

Maricopa Community Colleges - Gateway Community College
Phoenix, AZ

Skills

  • Staff Management
  • Team Leadership
  • Decision Making
  • Staff Training and Development
  • Organization
  • Shift Scheduling
  • iSolved and eHub program
  • Supply Inventory Management
  • Supply orders with MM and Brady
  • Scheduled Compacting dumpster pick ups with WM
  • Floor Polishing and Buffing
  • Operating Heavy Machinery
  • Facilities Inspection
  • Carpet Steaming and Shampooing
  • Safety Standards and Protocols
  • Biohazard Disposal
  • Damage Prevention
  • Special Event Preparation
  • Preparing conference rooms for meeting
  • Setting up speakers, microphones, projectors, and testing equipment
  • Floor Cleaning and Buffing
  • Damage Reporting
  • Work Orders
  • Groundskeeping
  • Equipment Inspection
  • Odor Control
  • Chemical Handling
  • Landscaping Basics
  • Tile and Grout Cleaning
  • Window Washing
  • Upholstery Cleaning
  • Pressure Washing
  • Inventory Management
  • Safety Procedures
  • Changing lights
  • Grill cleaning

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager

Pro Serv
10.2017 - 01.2024

Site Supervisor

Oranje Commercial Cleaning
09.2016 - 09.2017

Supervisor

Pivot Building Services
02.2010 - 03.2016

Night Manager

Paragon Building Services
05.2007 - 08.2009

Trevor Browne High School

Maricopa Community Colleges - Gateway Community College

Similar Profiles

CREATE PROFILE
Paula Sauceda