Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Paula Smith

Ontario,OR

Summary

Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

34
34
years of professional experience

Work History

Associate

Marshalls
Ontario, Oregon
07.2024 - Current
  • Identified opportunities for process improvement and cost savings initiatives.
  • Built relationships with customers by providing friendly customer service.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Assisted customers with selecting items and answering questions about products.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Handled incoming calls from customers regarding orders or other inquiries.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Trained new associates on store operations, policies, and procedures.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Prepared merchandise for purchase or rental.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Cleaned shelves, counters and tables to maintain organized store.

Associate

TJ Maxx
Coeur D'Alene, Idaho
07.2023 - 06.2024
  • Collaborated with other departments to ensure successful product launches.
  • Performed cash register functions accurately and efficiently.
  • Developed and maintained relationships with clients and vendors.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Assisted customers with selecting items and answering questions about products.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Built relationships with customers by providing friendly customer service.
  • Trained new associates on store operations, policies, and procedures.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Prepared merchandise for purchase or rental.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Merchandise Associate

Tj Maxx Dept Store
Middletown, NJ
01.2021 - 07.2022
  • Kept work areas professional, organized and clean.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Greeted store customers, offered assistance and thanked each for patronage.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Constructed aisle displays and arranged end caps to promote specific products.

Cashier

Home Depot
Princeton, NJ
05.2016 - 08.2017
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions.
  • Monitored sales events and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Operated cash register, collected payments and provided accurate change.

QA Planner

Micron Technology Inc.
Boise, ID
05.2000 - 09.2007
  • Developed and wrote content for long-range planning documents, including area plans and subcommunity plans.
  • Partnered with suppliers, buyers, schedulers, shipping and receiving, quality and production teams to promote timely delivery, availability and production usage of materials for optimal production.
  • Leveraged real-time and historical data, online tools and applications to improve development of projects and policies.
  • Identified potential issues and resolutions with inventory and quality while introducing new products, engineering changes and customer conversions.
  • Illustrated results of module testing with reports, charts and graphs.
  • Efficiently supported team planning efforts to help achieve project milestones and facilitate smooth communications.
  • Liaised between planning teams and outside departments to build solid partnerships and accomplished shared goals.

Certified Nursing Assistant

Presbyterian Community Care Center
Ontario, OR
05.1991 - 12.1998
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices and [Type] equipment to transport patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.4]
  • .
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Administered personal nursing assistance in pre- and post-operative situations.

Supervisor/Prep Worker

Papa Murphy's Take 'N' Bake Pizza
Ontario, OR
03.1994 - 05.1996
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Received food orders from individuals and explained offerings.
  • Reviewed contents on food trays to check receiving complete order.
  • Complied with company service standards, including inventory and cash control procedures.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Completed closing and shift change tasks to promote store efficiency.
  • Washed, peeled, cut and measured recipe ingredients.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed closing procedures on cash registers; counting of all moneies and setup for next day.

Cook

Pizza Hut
Ontario, OR
06.1990 - 08.1993
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.

Education

High School Diploma -

Vale High School
Vale, OR
05.1990

Certified Nursing Assistant -

Treasure Valley Community College
Ontario, OR
04.1991

Skills

  • Scanner operations
  • Customer order recording
  • Customer greeting
  • Cash counting machine operations
  • Credit and cash transactions
  • Payment processing
  • Cash management
  • Security monitoring
  • POS systems
  • Customer assistance
  • Cash register operation
  • ID verification
  • Data Entry
  • Management Support
  • Preparing reports
  • Workplace Safety
  • Courteous and Professional
  • Customer interaction
  • Project Reporting

Timeline

Associate

Marshalls
07.2024 - Current

Associate

TJ Maxx
07.2023 - 06.2024

Merchandise Associate

Tj Maxx Dept Store
01.2021 - 07.2022

Cashier

Home Depot
05.2016 - 08.2017

QA Planner

Micron Technology Inc.
05.2000 - 09.2007

Supervisor/Prep Worker

Papa Murphy's Take 'N' Bake Pizza
03.1994 - 05.1996

Certified Nursing Assistant

Presbyterian Community Care Center
05.1991 - 12.1998

Cook

Pizza Hut
06.1990 - 08.1993

High School Diploma -

Vale High School

Certified Nursing Assistant -

Treasure Valley Community College

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Paula Smith