Paula Smith
Kennesaw,GA
Summary
Well- organized individual offering over 5 years of healthcare experience and customer service. Seeking to obtain a responsible position in a facility where my knowledge and experience can be utilized as well as enhanced. I am energetic with a strong background of great customer service and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Surgical Technician
WellStar Kennestone Hospital
Marietta, Georgia
02.2024 - Current
- Inspected instruments post-operatively for proper function or damage before returning them to stock room.
- Provided assistance to surgeons during operations by passing instruments and other supplies.
- Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
- Prepared and maintained sterile field for surgical procedures.
Surgical Technician
Tulane Orthopedics Sports Medicine Hospital
Metairie, LA
08.2022 - 01.2024
- Had an excellent attendance record and was always on time for work
- Worked with multidisciplinary teams of school psychologists, teachers, and administrators to create and implement Individualized Education Plans (IEPs)
- Reduced surgical bleeding with careful ligation and clamping of blood vessels
- Certified that equipment and supplies were properly maintained for quality patient care and safety
- I've shown that I can lead and motivate excellent healthcare teams.
Dispatch Operator
NASA Michoud Assembly Facility
New Orleans, LA
07.2021 - 12.2023
- Evaluated and adjusted over 120 routes based on daily needs, available workers, traffic hazards, and weather conditions
- Solved medical and fire issues, improved operations, and provided excellent customer service
- Provided information about assistance and timeframes to over 100 daily caller requests
- Kept up-to-date and detailed call records in both a physical and electronic database.
EKG Monitor Technician
Ochsner Medical Center - North Shore
Slidell, LA
12.2015 - 12.2023
- Record discrepancies and notifies supervisor or personnel of documents
- Input patient data in the computer system and prepare administrative information using Microsoft Office
- Maintain high quality standards of unit operations by communicating patient information
- Monitor patients heart rates and rhythms and is responsible for communicating effectively with the appropriate department lead.
Cake Decorator
Walmart Supercenter
Boutte, LA
11.2009 - 12.2015
- Was in charge of creating and maintaining inventory records
- Was able to quickly and effectively resolve guest complaints
- Decorated 30 fondant and soft-frosted style cakes on a daily basis
- Kept work area safe and sanitized by washing utensils, tools and countertops
- Provided great customer service.
Education
Associate of Science - Surgical Technology
Herzing University
New Orleans, LA01.2022
Certificate - EKG Technician
Kenner Career College
Kenner, LA01.2013
Skills
- Customer service
- Data entry
- 40WPM 10 key touch
- Goal oriented
- Multi-tasking ability
- Exceptional communication
- Verbal and written skills
- Able to work efficiently in a team environment
- Special talent for taking and executing directions
Certification
- First Aid/CPR Certified
- EKG Certified
- Certified Surgical Technician
Timeline
Certified Surgical Technician
WellStar Kennestone Hospital
02.2024 - Current
Surgical Technician
Tulane Orthopedics Sports Medicine Hospital
08.2022 - 01.2024
Dispatch Operator
NASA Michoud Assembly Facility
07.2021 - 12.2023
EKG Monitor Technician
Ochsner Medical Center - North Shore
12.2015 - 12.2023
Cake Decorator
Walmart Supercenter
11.2009 - 12.2015
Associate of Science - Surgical Technology
Herzing University
Certificate - EKG Technician
Kenner Career College
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