Compassionate Nurse skilled in delivering high-quality patient care in fast-paced environments. Maintains composure in high-stress situations, resulting in optimal patient outcomes. Strong communication skills and a sense of humor enhance professional relationships with patients and families. Committed to continuous improvement and patient advocacy, making a positive impact in every interaction.
Work History
Clinical Nurse Referral Review Coordinator
2 Years
UNC Health Care | 10.2024 - Current
Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
Participated in quality improvement initiatives to improve patient care outcomes.
Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
Optimized patient scheduling and workflow, reducing waiting times and maximizing resource utilization.
Served as a clinical resource to staff
Total Joint Coordinator, Orthopedics
5 Years
UNC Health Care, ACC | 10.2019 - 10.2024
Resolved complex patient care issues through effective communication and advocacy.
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Implemented process improvements that increased workflow efficiency within clinical operations.
Collaborated with interdisciplinary teams to enhance patient care strategies.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Reduced medication errors through thorough double-checking of prescriptions and dosages.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
RN CNII, Surgical Services
4 Years 1 Month
UNC Health Care | 09.2015 - 10.2019
Collaborated with multidisciplinary teams to enhance patient care quality.
Mentored junior nurses, fostering skill development and confidence in clinical practices.
Developed individualized care plans based on comprehensive assessments of patients' needs.
Implemented evidence-based practices that improved patient outcomes and satisfaction levels.
Led quality improvement initiatives to streamline workflows and reduce errors in patient care.
Conducted thorough evaluations to ensure compliance with health regulations and standards.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
RN, CN II, Perioperative Services, Orthopedics
3 Years
Duke University Hospital | 08.2012 - 08.2015
Nursing Assistant II, Emergency Department
1 Year 9 Months
Durham Regional Hospital | 10.2010 - 07.2012
Registered Veterinary Technician
4 Years 5 Months
Saint Francis Animal Hospital | 08.2005 - 01.2010
Educated clients on pet care and health management
Provided comprehensive care for small animal patients, ensuring their health and well-being
Administered vaccinations and medications following established protocols to ensure patient health and safety.
Assisted veterinarians in surgical procedures, preparing instruments and monitoring anesthesia during operations.
Educated pet owners on post-operative care and preventive health measures to enhance animal wellness.
Registered Veterinary Technician, Small Animal Wards
1 Year 4 Months
North Carolina State Veterinary Teaching Hospital | 06.2008 - 10.2009
Provided comprehensive care for small animals in a veterinary setting.
Facilitated learning experiences for students to enhance their knowledge and skills.
Administered medications and treatments under veterinary supervision, ensuring patient safety and comfort.
Conducted laboratory tests, analyzing samples for diagnostics to aid in effective treatment planning.
Education
Master of Science - Clinical Nutrition
Sonoran University of Health Sciences | Tempe, AZ | 06-2026
Bachelor's of Science - Nursing
University of North Carolina Wilmington | Wilmington | 08-2021
Diploma - RN
Watts School of Nursing | Durham | 05-2012
Associate Degree - Health Sciences
Mount Olive College | Mount Olive | 05-2012
Associate of Applied Science - Veterinary Medical Technology
Central Carolina Community College | Sanford, NC | 08-2005
High School Diploma
Montgomery Central High School | Cunningham, TN | 08-1995
Skills
Resource optimization
Critical thinking
Decision-making
Interdisciplinary collaboration
Quality improvement
Patient records analysis
Resource utilization
Attention to detail
Affiliations
Professional Organizations
Certification
NC RN, American Heart Association, BLS
Personal Information
ID Type: NC RN License
ID Number: #163141112
ACADEMIC AFFILIATIONS & ACTIVITIES
Member, Santa Filomena Honor Society, Watts School of Nursing
Awards
Member, Santa Filomena Honor Society, Watts School of Nursing
Carolina Care Award 2020
Carolina Care Award recipient for Carolina Care All Star in Fiscal Year 2020.
Based on a tally of feedback from both patients and colleagues, I was among the top eight in receiving recognition across the medical center.
Timeline
Clinical Nurse Referral Review Coordinator
UNC Health Care
10.2024 - CurrentRead More
Total Joint Coordinator, Orthopedics
UNC Health Care, ACC
10.2019 - 10.2024Read More
RN CNII, Surgical Services
UNC Health Care
09.2015 - 10.2019Read More
RN, CN II, Perioperative Services, Orthopedics
Duke University Hospital
08.2012 - 08.2015Read More
Nursing Assistant II, Emergency Department
Durham Regional Hospital
10.2010 - 07.2012Read More
Registered Veterinary Technician, Small Animal Wards
North Carolina State Veterinary Teaching Hospital
06.2008 - 10.2009Read More
Registered Veterinary Technician
Saint Francis Animal Hospital
08.2005 - 01.2010Read More
Montgomery Central High School
High School Diploma
Read More
Central Carolina Community College
Associate of Applied Science from Veterinary Medical Technology
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