Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paula Solis

Bloomington,MN

Summary

Flexible Front Desk and Receptionist known for prioritizing patient care experience and supporting individual needs on personal level. Empathetic liaison between office medical staff and focus on balancing patient concern with medical staff caseload. Medical Receptionist works productively with diverse personalities and experience in small business settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

On-Call Banquet Server

Double Tree Hilton Hotels
05.2022 - Current

Very Part-time work

  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Handled food and beverage orders for up to 150 guests, delivering prompt and friendly service.
  • Performed opening and closing duties for banquet hall.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Responded to guest inquiries and requests promptly and courteously.
  • Assisted customers in selecting menu items, answering questions and providing general information.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained clean and safe work environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.

Personal Care Provider

Visiting Angels Home Care
03.2022 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Documented vitals, behaviors, and medications in client medical records.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted patients with self-administered medications.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Part-time - 20 hrs per wk

Certified Zumba Instructor

Bloomington Area Public Schools
01.2022 - Current
  • Filled in to instructor Latin Zumba classes to maintain service for members.
  • Kept class areas clean, neat and free of distractions.
  • Adapted classes to meet needs of participants with varying fitness levels.
  • Used music to motivate and energize classes.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Created unique choreography for classes.
  • Provided tips on course safety and watched students for signs of fatigue and injury.
  • Greeted incoming students and answered questions to offer welcoming atmosphere.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Utilized effective record-keeping system for tracking customer information.
  • Very Part time

Education

Associate of Arts - International Business

Esane School of Business And Administration
Santiago, Chile
06.1993

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Data Management
  • Computer literate
  • Multitasking
  • Verbal Communication
  • Organizational Skills
  • Task Prioritization
  • Critical Thinking
  • Flexible and Adaptable
  • Spanish and English Speaker
  • Creative

Certification

First Aid & CPR Training, American Red Cross , Minneapolis, MN

Personal Care Assistant Certification, Life Foundation Home Health Care, Saint Paul, MN

Early Childhood Development Certification

Timeline

On-Call Banquet Server

Double Tree Hilton Hotels
05.2022 - Current

Personal Care Provider

Visiting Angels Home Care
03.2022 - Current

Certified Zumba Instructor

Bloomington Area Public Schools
01.2022 - Current

Associate of Arts - International Business

Esane School of Business And Administration

First Aid & CPR Training, American Red Cross , Minneapolis, MN

Personal Care Assistant Certification, Life Foundation Home Health Care, Saint Paul, MN

Early Childhood Development Certification

Paula Solis