Paula Swenor
Fairfax,VA
Summary
Dynamic professional with a proven track record at Peter Chang Restaurant, excelling in customer service and team collaboration. Adept at technical troubleshooting and maintaining professionalism under pressure, I effectively trained new staff and ensured compliance with safety regulations as a Lifeguard at High Sierra Pools, enhancing operational efficiency and guest satisfaction.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Peter Chang Restaurant
Arlington, VA
10.2020 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Maintained cleanliness and organization of dining and service areas.
- Processed payments and handled cash transactions efficiently.
- Trained new servers on restaurant policies and procedures effectively.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Processed payments from customers using cash registers or POS systems.
Lifeguard
High Sierra Pools
Fairfax, VA
05.2025 - 08.2025
- Responded promptly to emergencies and provided first aid assistance.
- Enforced pool rules and regulations for guest compliance.
- Collaborated with team members to ensure smooth operations during shifts.
- Maintained constant surveillance of patrons in the swimming area at all times.
Education
Associate of Applied Science - Cyber Security
Northern Virginia Community College
Annandale, VASkills
- Network security
- Customer service
- Technical troubleshooting
- Complex Problem-solving
- Professionalism
- Effective communication
- Team collaboration
- Time management
- Adaptability in emergencies
References
References available upon request.
Timeline
Lifeguard
High Sierra Pools
05.2025 - 08.2025
Restaurant Server
Peter Chang Restaurant
10.2020 - Current
Associate of Applied Science - Cyber Security
Northern Virginia Community College
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