Paula Thompson
Greater New York City area,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Brookville Center for Children’s Services
11.2022 - Current
- Assist with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Conduct daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Maintain clean, safe, and well-organized client environment.
Behavior Technician
Proud Moments ABA
09.2022 - Current
- Provide one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Collect data to monitor the progress and effectiveness of individualized treatment plans and report progress.
- Enhance client progress by implementing individualized behavior intervention plans.
Medical Supervisor
Life’s WORC
04.2022 - 10.2022
- Facilitated effective communication between patients, families, and healthcare teams by serving as the primary point of contact for updates and concerns.
- Assisted in maintaining a safe and clean environment for patients through regular housekeeping tasks, infection control measures, and equipment monitoring.
- Established and maintained an efficient schedule with the pharmacy to ensure timely monitoring, ordering, and delivery of medications and supplies.
Autism Support Professional
Life’s WORC
03.2020 - 04.2022
- Empowered clients by teaching self-advocacy skills and promoting awareness of their rights within academic, social, and work environments.
- Observed client behavior and collected, documented and summarized data to formulate treatment plans.
- Implemented prescribed behavioral skills training to reduce problem behavior.
Customer Service Representative
CVS Pharmacy
02.2018 - 05.2019
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Science - Speech Pathology
City University of New York - Lehman College
Bronx, NY05.2019
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
Certification
- Strategies for Crisis Intervention and Prevention - Revised (SCIP-R)
- CPR and First Aid
- Approved Medication Administration Personnel (AMAP)
Timeline
Direct Support Professional
Brookville Center for Children’s Services
11.2022 - Current
Behavior Technician
Proud Moments ABA
09.2022 - Current
Medical Supervisor
Life’s WORC
04.2022 - 10.2022
Autism Support Professional
Life’s WORC
03.2020 - 04.2022
Customer Service Representative
CVS Pharmacy
02.2018 - 05.2019
- Strategies for Crisis Intervention and Prevention - Revised (SCIP-R)
- CPR and First Aid
- Approved Medication Administration Personnel (AMAP)
Bachelor of Science - Speech Pathology
City University of New York - Lehman College
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