Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paula Tom

Knoxville,TN

Summary

  • Work well alone or with team
  • Willing to assist
  • Detailed and Orientated
  • Learn Quickly
  • A people person
  • Friendly
  • Polite
  • Maintained & Assisted team staff personal with office meetings and functions
  • Created and Maintained Databases for Records Office
  • Created Bookmarkers, Training Manuals, and Brochures for Students and Faculty.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrative/Clerical Assistant

H&r Block
01.2010 - 02.2010
  • Filing Documents
  • Scanning Documents
  • Mailing
  • Checked figures on Forms

Scanning Technician

Lloyds Staffing
10.2008 - 12.2008
  • Scanned Medical Documents for State
  • Operated Systems on Computer
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Administrative Assistant to the Director

Metropolitan Community College Omaha
11.1999 - 11.2007
  • Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
  • Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
  • Monitored Directors work calendar and scheduled appointments, meetings.
  • Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
  • Word
  • Excel
  • Powerpoint
  • Publisher
  • Outlook
  • Access
  • Created and Maintained Databases for Records Department
  • Assisted students in Records Office
  • Created Transcript Class and taught the class.
  • Collaborated with cross-functional teams to achieve project milestones while adhering to deadlines and budgets set forth by the director.
  • Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues and clients.

Office Manager

Kelsey's Front Wheel Drive
07.1996 - 08.1999
  • Worked and communicated with Deaf boss.
  • Spoke ASL sign language
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained staff on Rockford Manuel
  • Identified, disassembled axles, reassembled axles, inventoried, and sold.

Education

Associate of Applied Science - Business Administration

Metropolitan Community College
Omaha, NE
06.2002

Skills

  • Verbal communication
  • File organization
  • Scheduling appointments
  • Document management
  • Word
  • Excell
  • Access
  • Outlook

Certification

  • Certificate of accomplishment of CONNECTIONS Quality Service Program for Staff
  • Successful Completion of the ADVANCED CONNECTIONS Quality Service Program for Staff
  • Certificate of Completion of Creating Web Pages
  • Certificate of Training in the Rockford Method of front wheel driveaxle problem-diagnosis, removal and replacement


Timeline

Administrative/Clerical Assistant

H&r Block
01.2010 - 02.2010

Scanning Technician

Lloyds Staffing
10.2008 - 12.2008

Administrative Assistant to the Director

Metropolitan Community College Omaha
11.1999 - 11.2007

Office Manager

Kelsey's Front Wheel Drive
07.1996 - 08.1999

Associate of Applied Science - Business Administration

Metropolitan Community College

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Paula Tom