Paula Tracy
Dayton,OH
Summary
Detail-focused Data Analyst with knowledge in data visualizations, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for data.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Waste Sorter Associate
Amazon
07.2019 - Current
- Took notes and kept records of equipment and tool maintenance and materials needed, delivered and sorted.
- Worked with clients and visitors to accurately sort materials for further handling.
- Inspected materials to determine appropriate placements for repurposing or disposal.
- Used specialized machines to remove refrigerants and safely handle other hazardous materials.
- Sorted materials such as metals, glass or plastics into appropriate containers for recycling.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Self-motivated, with strong sense of personal responsibility.
Sales Rep
Omaha Steaks
11.2016 - 05.2019
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
Merchandiser/Vendor
Gardenvision
02.2014 - 06.2018
- Ensuring and implementing correct procedures for planograms and merchandising products for several corporations.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Established strong vendor relationships to maintain and support business.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
Inventory Matrix /Hub Manager
AutoZone
03.2008 - 05.2013
- Inventory matrix manager
- Hub specialty manager.
- Controlled shrink for 3 years below Co projected goals.
- Managing delivery drivers and routes.
- Delegated workplace responsibility to appropriate staff.
- Upheld 24-hour response time to service requests.
- Utilized best practices theory when selecting vendors and products.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Initiated workplace improvement programs for increased service efficiency.
Secretary/Shop Manager
Howells Body Shop
10.2006 - 07.2010
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained daily report documents, memos and invoices.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Horse trainer and manager
Bakers Acres
01.2001 - 08.2006
- Planned trail rides, day camps, and festival events.
- Worked with the Miami Valley organization for autism.
- We held physical therapy classes for autistic kids.
- Prepared horses for specific competitions or tasks.
- Scheduled farrier and vet appointments regularly.
- Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
- Advised students on standard riding gear, proper use and basic care and maintenance.
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
- Provided treatment for minor horse injuries.
- Maintained animal health records, treating minor injuries and reporting serious injuries to owners for consultation with veterinarians.
- Worked with ranch hands to clean stables and riding areas.
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
- Fit gear for horses and specific riders.
- Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
- Rode horses to meet required pace or timed work and executed jump-outs to develop skills and compliance of individual animals.
- Delivered public presentations to educate public on animal training and behavior.
- Instructed students in horsemanship and specific riding skills in both English and Western riding styles.
- Observed animals during different activities to identify possible illnesses or injuries requiring care.
- Succeeded in training diverse animals with confident training techniques and trusting relationships.
- Utilized positive reinforcement techniques to successfully train animals.
Sign Language Interpreter
Independent
03.1990 - 10.2003
- Provided interpretation services for deaf and hard of hearing individuals.
- Facilitated communication between deaf or hard of hearing individuals and professionals.(Doctors,Legal, and others)
- Maintained message content, tone, and emotion as closely as possible.
Shift Leader/Manager
CVS
03.1998 - 09.2001
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Scheduled staff to establish adequate coverage during peak business hours.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Coordinated project workflows for departments.
- Managed staff hiring, training and supervision.
Bartender/ Server
Chicago Louie's
05.1990 - 10.1998
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Certifications in Data & Business Analytics - Data Processing
Pathstream
Online11.2023
Associate degree -
Fortis College
Centerville, OH05.1991
Hs diploma in General -
Fairborn
Fairborn, OH01.1986
Skills
- Customer service
- Data Collection
- Data Modeling
- Data Validation
- Requirements Definition
- Data Formatting
- Process Mapping
- Data Warehousing
- Data Analysis
- Business Process Improvement
- Pivot Tables
- Database Programming and SQL
- Attention to Detail
- Tableau
- Data Profiling
- Google Analytics
- Statistical Analysis
- Analytical Problem Solving
Additional Information - References
- Doreen Karns, (937) 545-8581
- Mary Pettiford, (937) 248-8130
- Jake Fox, (239) 331-9226
Certification
- Data Analytics - November 2023
- Business Analytics Fundamentals - November 2023
Timeline
Waste Sorter Associate
Amazon
07.2019 - Current
Sales Rep
Omaha Steaks
11.2016 - 05.2019
Merchandiser/Vendor
Gardenvision
02.2014 - 06.2018
Inventory Matrix /Hub Manager
AutoZone
03.2008 - 05.2013
Secretary/Shop Manager
Howells Body Shop
10.2006 - 07.2010
Horse trainer and manager
Bakers Acres
01.2001 - 08.2006
Shift Leader/Manager
CVS
03.1998 - 09.2001
Bartender/ Server
Chicago Louie's
05.1990 - 10.1998
Sign Language Interpreter
Independent
03.1990 - 10.2003
Certifications in Data & Business Analytics - Data Processing
Pathstream
Associate degree -
Fortis College
Hs diploma in General -
Fairborn
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