Paula Van Buskirk
Bismarck,ND
Summary
Dynamic Front Office Receptionist and Bookkeeper at Bismarck Dentistry, Bismarck, ND, and Plaza Dental, Dickinson, ND, adept at optimizing appointment scheduling and enhancing client interactions. Proven ability in maintaining confidentiality and managing financial records, contributing to a streamlined workflow. Recognized for exceptional attention to detail and effective problem-solving skills.
Overview
20
20
years of professional experience
Work History
Dental Front Office Receptionist
Bismarck Dentistry, Bismarck / Plaza Dental, Dickinson
06.2016 - 10.2024
- Trained new reception staff at both locations on office procedures and customer service protocols to maintain high standards.
- Greeted and directed visitors to appropriate personnel, ensuring a welcoming environment.
- Managed incoming calls, efficiently transferring inquiries to relevant departments.
- Scheduled appointments and maintained calendars, optimizing time management.
- Oversaw inventory management for office supplies, ensuring adequate stock levels for daily operations.
- Maintained clean reception areas to promote positive, professional environment for clients.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Managed and maintained accurate financial records and data entry.
- Prepared basic financial reports under supervision for management review.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
Front Office Receptionist
Clinton Family Dentistry
2005 - 2010
- Same skill set as above.
Education
Bachelor of Science - Biology
University of Missouri Kansas City
Kansas City, MOSkills
- Appointment scheduling
- Telephone skills
- Verbal and written communication
- Problem-solving skills
- Time management
- File management
- Supply management
- Attention to detail
- Confidentiality
- Bookkeeping
- Multitasking and organization
Timeline
Dental Front Office Receptionist
Bismarck Dentistry, Bismarck / Plaza Dental, Dickinson
06.2016 - 10.2024
Front Office Receptionist
Clinton Family Dentistry
2005 - 2010
Bachelor of Science - Biology
University of Missouri Kansas City