PAULA VIVIANI

• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Served high customer volumes during special events, nights, and weekends.

• Obtained cash bank and stocked. service bar to prepare for operation.

• Bartended Large, private parties with celebrities in-house, while keeping the guests names and room numbers private.

• Obtained cash bank and stocked service bar to prepare for operation.
• Kept bar presentable and well-stocked to meet customer needs.
• Served high customer volumes during special events, nights, and weekends.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Completed requisitions to maintain required stock par levels.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Prepared garnishes by evenly slicing and pitting fruits.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Upheld strict regulations for safe alcohol service and food safety.

• Bartender at a Hotel/Resort on the beach. I bartended at the outside tiki bar on the beach, also bartended in the fine dining restaurant as well as working portable banquet bars for weddings/parties/etc. on the beach and in banquet rooms on the property.
• Experience using digital dining POS system to complete room charge/cash/ and credit card transactions.
• Balanced cash/credit card drawers at beginning and end of shifts filling out all necessary paperwork and reports.

• Bartender in high volume Nightclub Establishment.
• VIP Cocktail Server that opened bottles of Champagne, Wine and Spirits to serve to patrons.
• Used POS system to complete cash and credit card transactions.
• Cashier at door handling large quantities of cash.
• Balanced cash/credit drawers at beginning and end of shifts filling out all necessary paperwork and reports.

• I drove Golf Carts and a large 25 seater tour bus on Siesta Key picking up and dropping off patrons at restaurants, shopping and vacation rentals on the island.
• Was known as 'The Karaoke Cabbie' on the island. Always got passengers to do karaoke singing with me on our rides making it a fun and memorable adventure for everyone involved.

• I ran the front office of an Extremely busy Chiropractic, Massage Therapy, and Physical Therapy office.
• My duties included, but weren't limited to :
• Answering multi-line phone system
• Balancing money transactions for the day
• Verifying insurance benefits of patients
• Setting up New patients folders in computer
• Scanning all new info. into computer
• Faxing Record requests to other Dr.s offices
• Setting up x-ray appointments
• Assisting P.T. with Ultrasound and E-Stem therapies when needed.

• Specialized in Workman's Comp. fraud cases, cheating spouse cases and child custody cases.
• Performed surveillance.
• Typed up documents.
• Interviewed potential clients.
• Appeared in court when needed for child custody cases.

• Was a singer in an 80's Cover Band.
• Performed at nightclubs weekly.
• Performed at weddings.
• Performed at private and public events/parties.