Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paula Volpe

Sao Paulo,SP

Summary

Talented HR Manager with 20 years planning and coordinating Human Resources department operations and programs. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Focus on remaining competitive among industry companies by creating desirable culture and programs.

Overview

19
19
years of professional experience

Work History

HR Manager

SYN Prop And Tech
01.2013 - Current
  • Responsible for define strategy to hiring and retain talents
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Supervised and mentored direct reports and developed talented HR teams.
  • Developed focused training programs, leadership pipeline and succession plans.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Implement actions related with a Diversity and Inclusion Program

HR Coordinator

Carrefour S.A.
05.2007 - 12.2012
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Responsible for Director Trainee Program with focus on restructuring the leadership team.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Developed and administered internal surveys to evaluate employee satisfaction.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Discovered and resolved complex employee issues that affected management and business decisions.

Training Coordinator

Arquitetura Humana
06.2004 - 05.2007
  • Conducted behavior training about PI tool - Predictive Index
  • Provided coaching and mentoring to employees.
  • Built teams based in behavior analyses
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Education

Business Streategy

FGV
Sao Paulo, SP, Brazil
03.2019

MBA - Business Administration

FIA - USP
Sao Paulo, SP, Brazil
12.2008

Bachelor of Science - Phycology

FMU
Sao Paulo, SP , Brazil
12.2000

Skills

    Managing people with focus on results, identify and developing gaps through carrier plans (internship, trainee programs and leadership)

Languages

Portuguese
Native or Bilingual
English
Elementary
Spanish
Elementary

Timeline

HR Manager

SYN Prop And Tech
01.2013 - Current

HR Coordinator

Carrefour S.A.
05.2007 - 12.2012

Training Coordinator

Arquitetura Humana
06.2004 - 05.2007

Business Streategy

FGV

MBA - Business Administration

FIA - USP

Bachelor of Science - Phycology

FMU

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Paula Volpe