Paula Young
Human Resources Business Partner/ Change Manager
White Plains,MD
Summary
Energetic Talent Acquisition Recruiter with expertise in building high performing recruitment teams and developing a comprehensive recruitment strategy in a fast-paced market. Extensive experience in full life cycle recruitment, recruitment marketing, employment branding, vendor management, IT Service Management and building organizational strategies that increase recruitment success.
Excellent track record of partnering with key stakeholders to drive recruitment strategies to consistently achieve the hiring goals of the organization. Skilled at developing efficient and effective sourcing and branding strategies that deliver results. Consistently challenging the ordinary to thrive in an ever-changing environment.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Sinclair Broadcasting Group
IT Service Manager
Cockeysville, MD
02.2020 - Current
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
- Created methods to integrate functions, optimize processes and prepare staff through proactive training.
- Developed solutions to address complex issues and operational gaps.
- Designed processes and systems supporting business needs before, during and after transitions.
- Managed internal and external client-facing relationships through transitional periods.
- Identified impacted parties, business partners and resources required for planned changes.
- Partnered with business teams to understand needs and mitigate potential problems.
- Led teams of analysts to evaluate, plan and execute projects.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Wrote policy, procedure and manuals governing internal IT use.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Guided organizational technology strategy and roadmaps.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Partnered with project team members to identify and quickly address problems.
Home Depot
Human Resources Recruiter
Atlanta, GA
01.2009 - 01.2020
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Managed full cycle of recruiting, sourcing and onboarding new employees.
- Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
- Collaborated with leadership to assess and improve policies across board.
- Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Studied job descriptions and qualifications to determine applicant requirements.
- Advertised job opportunities on social media platforms and job boards.
- Operated and maintained applicant tracking and candidate management systems.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
Verizon
HR Recruiter
Silver Spring, MD
09.2000 - 01.2009
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Developed recruiting strategies to identify qualified candidates and build network.
- Advertised job opportunities on social media platforms and job boards.
- Operated and maintained applicant tracking and candidate management systems.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
MBA - Human Resources Management
Bowie State University
Bowie, MD 08.1993 - 05.1998
Skills
Sales and marketing
Business Development
Business administration
Staff Management
Strategic planning
Negotiation
Budgeting
Business planning
Organization and Time Management
Planning and Coordination
MS Office
Analytical and Critical Thinking
Excellent Communication
Self-Motivated
Certification
ITIL4
Timeline
ITIL4
07-2021
Sinclair Broadcasting Group
IT Service Manager
02.2020 - Current
Home Depot
Human Resources Recruiter
01.2009 - 01.2020
Verizon
HR Recruiter
09.2000 - 01.2009
MBA - Human Resources Management
Bowie State University
08.1993 - 05.1998